Surgery Client & Patient Care Coordinator

PetVet Care Centers; Santa Cruz (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development

Grant Circle relief fund

Local hospital culture

Job summary

PetVet Care Centers’ Pacific & Santa Cruz Veterinary Specialists is seeking a Surgery Client and Patient Liaison to support veterinarians and technicians in daily tasks, equipment maintenance, and client communication. The role includes assisting with examinations, preparing the surgery area, and handling administrative duties in a busy hospital setting.

Based in Santa Cruz, CA, the position emphasizes collaborative care, continuous learning, and a culture of support for pets and their families.

Qualifications

• 18 years of age or older
• High school diploma or equivalent
• Previous veterinary assistant experience
• Comfortable safely restraining animals during examinations
• Ability to obtain and record TPRs (temperature, pulse, and respiration)
• Ability to collect and document patient medical histories
• Strong client communication skills

Responsibilities

• Greet clients and patients and escort to examination rooms
• Assist with examinations, treatments, and patient restraint as directed
• Calm and soothe anxious patients
• Assist doctors and technicians with medications and equipment
• Take and record vital signs and patient history
• Maintain medical records and cleanliness of hospital areas
• Educate clients about procedures, medications, and home care

Skills

Client communication

Animal restraint

Vital signs (TPR)

Medical histories

Education

High school diploma or equivalent

Job description

PetVet Care Centers’ Pacific & Santa Cruz Veterinary Specialists is seeking a Surgery Client and Patient Liaison to support veterinarians and technicians in daily tasks, equipment maintenance, and client communication. The role includes assisting with examinations, preparing the surgery area, and handling administrative duties in a busy hospital setting.

Based in Santa Cruz, CA, the position emphasizes collaborative care, continuous learning, and a culture of support for pets and their families.