Surgery Center Coordinator - New Plymouth Surgery Center Opening Fall 2025

Davita Inc.; Plymouth (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in orthopedic care is seeking a Surgery Center Coordinator to manage scheduling, patient registration, and ensure excellent customer service at their new Plymouth Surgery Center. This role involves direct interaction with patients and requires attention to detail and effective communication skills.

Benefits

Comprehensive benefits package including medical, dental, vision

Paid time off

401(k)/profit sharing plan

Qualifications

• Ability to coordinate and manage scheduling effectively.
• Strong customer service skills necessary for patient interaction.
• Experience handling insurance information preferred.

Responsibilities

• Schedule procedures and verify patient documentation.
• Greet patients and handle their inquiries at the Surgery Center.
• Prepare patient medical charts and ensure accuracy in records.

Skills

Customer Service

Attention to Detail

Communication

Scheduling

Job description

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients daily. Be part of a patient-first environment that embodies our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship, and Innovation. We foster a respectful and familial atmosphere where staff members feel valued and purposeful.

As the Surgery Center Coordinator, you will be responsible for scheduling procedures, patient registration, collecting insurance information and payments, and verifying patient documentation. You will also greet patients, vendors, and visitors at the Surgery Center.

This position is based at our new Plymouth Surgery Center, opening in fall 2025. The role requires flexibility to float to other sites as needed. Shifts are 8 hours, Monday through Friday.

Start date will be determined based on experience.

• Serve as the primary point of contact for patients by answering calls and providing excellent customer service.
• Prepare and review patient medical charts, including histories, physicals, clinic notes, labs, and radiology reports.
• Order supplies and forms as needed.
• Verify and update patient personal and insurance information for accuracy and completeness.
• Register new patients, obtaining demographics, insurance details, and payment information, and verify insurance eligibility.
• Enter case history into the electronic medical record, audit for accuracy, and file completed records.
• Coordinate communication with other departments to resolve issues.
• Search and schedule appointments that meet patient needs, confirming details with patients.
• Work with physician teams to triage patient issues and determine the need for same-day appointments.
• Arrange interpreters for non-English speaking or deaf patients.
• Follow established scheduling protocols and handle patient complaints appropriately.
• Identify and report errors on patient accounts to management.
• Maintain confidentiality of all patient communications.
• Print and distribute the surgery schedule.

Our hiring range for this role is $20.23 to $25.29 per hour. Compensation may include bonuses, differentials, and deferred rewards. We offer a comprehensive benefits package including medical, dental, vision, disability, life insurance, paid time off, and a 401(k)/profit sharing plan. Final salary depends on skills, education, experience, and internal equity.

Summit Orthopedics provides comprehensive orthopedic care across the Twin Cities, Greater Minnesota, and Western Wisconsin, including clinics, urgent care, imaging, therapy, surgery, and post-surgical care. Our team of over 1100 professionals is dedicated to supporting healthier, active lifestyles.

We are committed to equal employment opportunities and comply with all applicable laws and regulations.