Surgery Center Coordinator/Injection Scheduler

Summit Orthopedics; United States; À distance; USD 30 000 - 37 000; Plein temps

Résumé du poste

Summit Orthopedics in Woodbury, MN is seeking a Surgery Center Coordinator to schedule surgery center procedures, register patients, collect insurance information and payments, and verify that all required components of the patient chat are present. You’ll also greet patients, vendors and visitors and may assist with Injection Scheduling.

This is a full-time, on-site role at the Landmark Woodbury center. Shifts are Monday–Friday, 8:00 AM–4:30 PM.

Qualifications

• 1 year or more of experience in healthcare (scheduling, billing, call center, registration, financial counseling).
• Excellent communication and customer service skills.
• Ability to verify insurance information and contact details.

Responsabilités

• Serve as front-line contact for patients with high-level customer service.
• Prepare and maintain patient charts, including demographics and charts.
• Register patients and verify insurance eligibility and collect payments.
• Schedule and confirm patient appointments and coordinate with medical staff.

Connaissances

Front-line communication

Customer service

Scheduling

Registration

Formation

High School diploma or equivalent

Some post-college or better

Description du poste

Locations

Woodbury, MN 55125, USA

• On-site
• Staff
• Full-Time
• Requisition #: SURGE003832

Description

At Summit Orthopedics, we recognize the impact each member of the Summit Family has on one another and on our patients every day. Join a patient-first environment where our values — Better together, Own it, Nimble, Excellence, and Service — are lived down to our BONES. At Summit, team members feel respected, valued, and connected to meaningful work, contributing to a collaborative, community-centered culture built on mutual respect and enjoyment.

As the Surgery Center Coordinator on our team, you’ll schedule surgery center procedures and registration of patients. When required, you’ll collect insurance information and payments and verify that all required components of the patient chat are present. You’ll also greet Surgery Center patients, vendors, and visitors. In addition, this role will be cross trained to assist with Injection Scheduling.

This is a full-time role based at our Landmark (Woodbury) surgery center. Shifts are Monday - Friday, 8:00 AM - 4:30 PM.

Responsibilities

• Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.
• Prepare patient medical charts, including history & physical, clinic notes, labs, or radiology reports.
• Order supplies and forms.
• Review existing patient personal and insurance information for accuracy and completeness.
• Register new patients by obtaining personal demographics, insurance information, verifying insurance eligibility, and collection of payments.
• Enter case history into electronic medical record and audit completed medical record for uniform chart order. File completed medical records.
• Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.
• Search appointment schedules for the physician, location, date, and time that most closely meet the patient’s needs.
• Schedule and confirm patient appointments.
• Work with physician teams and/or triage patient issues to determine the need for same day appointments.
• Coordinate an interpreter for deaf or non-English speaking patients.
• Follow all appointment scheduling protocols established by the physician teams.
• Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.
• Identify and communicate errors on patient accounts to departments or members of management.
• Maintain confidentiality for all written and verbal patient communications.
• Print surgery schedule and distribute.

Summit's hiring range for this position is $21.62 to $27.03 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.

Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1,200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.

Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

Qualifications

Education

Required

High School or better.

Preferred

Some post college or better.

Experience

Required

1 year or more of experience in healthcare (scheduling, billing, call center, registration, financial counseling), required.

Licenses & Certifications

Required

Basic Life Support

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.