Surgeon Alliance Operations Lead

Johnson and Johnson; Warsaw (IN); On-site; USD 110,000 - 140,000; Full time

Job summary

Johnson & Johnson, a global healthcare leader, seeks a Manager, Customer Liaison to steer the DePuy Synthes Surgeon Alliance from strategy to scalable operations. You will partner with the Senior Marketing Manager to translate priorities into processes and ensure a high-quality experience for alliance members.

The role requires strong project management, stakeholder engagement, and cross-functional coordination across commercial, marketing, medical affairs, and education.

Qualifications

• Bachelor's degree in Business, Marketing, Healthcare Administration, Life Sciences, or related field.
• Experience leading complex cross-functional programs or initiatives.
• Strong project management, organizational, and execution skills.
• Proven ability to influence across functions and levels.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Lead DS Surgeon Alliance operating model execution and ongoing management.
• Coordinate cross-functional engagement across commercial, marketing, medical affairs, and education.
• Develop annual engagement plans and partnerships with surgeons.
• Monitor KPIs and provide insights with dashboards.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Communication skills

Analytical thinking

Healthcare industry knowledge

Education

Bachelor's degree in Business, Marketing, Healthcare Administration, Life Sciences, or related field

Job description

Johnson & Johnson, a global healthcare leader, seeks a Manager, Customer Liaison to steer the DePuy Synthes Surgeon Alliance from strategy to scalable operations. You will partner with the Senior Marketing Manager to translate priorities into processes and ensure a high-quality experience for alliance members.

The role requires strong project management, stakeholder engagement, and cross-functional coordination across commercial, marketing, medical affairs, and education.