SURG SCHEDULER

The University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PPO medical plan

100% preventive care

Paid Time Off

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Parental Leave

Wellness programs

Retirement Programs (TRS)

Job summary

UT Southwestern Medical Center in Dallas is seeking a Surg Scheduler to coordinate patient scheduling for the department. Under general supervision, you will obtain required information from surgeons and schedule procedures across hospitals and ambulatory centers.

The role requires a high school diploma and at least two years in a medical office, with exposure to billing, coding and pre-certification processes. Strong organizational skills and HIPAA compliance are essential.

Qualifications

• High School Diploma or equivalent.
• 2 years of experience working in a medical office environment.
• Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling and/or patient access.
• 2 years of college.
• 1 year of healthcare scheduling and/or surgery scheduling.

Responsibilities

• Schedules patient surgical procedures at various entities (University Hospitals, Ambulatory Surgery Centers) in accordance with established protocols; acquires the appropriate information and orders from the surgeon.
• Provides pre-certification of all procedures to ensure coverage and proper billing procedures; may obtain insurance pre-certification and contact insurers for confirmation; advise clinic/patient on co-payment or co-insurance responsibility.
• May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
• Maintains surgical block time and notifies surgeons of unused time; releases unused time to prevent loss of department time.
• Requests and secures tissue from Tissue Bank/Transplant Services for timely delivery during surgery to avoid delays.
• Requests and/or obtains ordered materials/equipment needed for surgery and confirms with the surgeon.
• May research claims on payment denials from third party carriers for pre-certified procedures.
• Acts as liaison with other departmental staff for coordination of multiple/special procedures.
• Adheres to HIPAA and confidentiality policy at all times.
• Duties may include direct patient interaction and maintenance of patient records.

Skills

Scheduling

Medical office experience

HIPAA knowledge

Education

High School Diploma

2 years of college

Job description

SURG SCHEDULER (971611)

Job Description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Works under general supervision to provide scheduling of patients for department or clinic.

BENEFITS

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent
  
• Experience
  2 years of experience working in a medical office environment
  Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling and/or patient access
  

Preferred

• Education
  2 years of college
  
• Experience
  1 year of healthcare scheduling and/or surgery scheduling
  

JOB DUTIES

• Schedules patient surgical procedures at various entities (University Hospitals, Ambulatory Surgery Centers) in accordance with established protocols; acquires the appropriate information and orders from the surgeon.
• Provides pre-certification of all procedures to ensure coverage and proper billing procedures; and/or may obtain insurance pre-certification from the referring physician's office and contacts insurance carriers for confirmation; advises clinic and/or patient on co-payment or co-insurance responsibility.
• May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
• Maintains and monitors surgical block time to keep utilization at a high standard; advises surgeon of unused time and releases the unused time to prevent loss of department's surgical block time.
• Request and secure tissue from Tissue Bank/Transplant Services working with Faculty and OR to ensure delivery of the requested tissue at the time of surgery to avoid delay or cancellation of surgery.
• Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery in order to avoid delay or cancellation of surgery.
• May research claims on payment denials from third party carriers for pre-certified procedures.
• Acts as liaison with other departmental staff when needed for the coordination of multiple and/or special procedures.
• Adheres to patient privacy act HIPAA, and confidentiality policy at all times.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.