Sr Program Coordinator, Trauma & Critical Care Surgery

University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off (PTO)

Retirement Programs through TRS

Paid Parental Leave

Tuition Reimbursement

PSLF Qualified Employer

Job summary

UT Southwestern Medical Center is seeking a Senior Program Coordinator (Office Manager) to direct operational activities for the Burn/Trauma/Acute/Critical Care Surgery division. The role emphasizes organizational leadership, process improvement, and cross-team collaboration to ensure efficient operations and compliant practices.

The incumbent will oversee budgeting, staffing, and space planning, coordinating recruitment, and monitoring expenditures.

Qualifications

• Bachelor's degree in business administration, health care administration, education/social science, or related field.

Responsibilities

• Direct operation of program or project with independent judgment and authority.
• Direct day-to-day operations of Burn/Trauma/Acute/Critical Care Surgery division; supervise administrative team and manage workflow.

Education

Bachelor's degree

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

This position works under minimal supervision to direct operation of program or project, exercising independent judgment and authority as required.

UT Southwestern Medical Center is hiring Senior Program Coordinator (Office Manager), Burn/Trauma/Acute/Critical Care Surgery.

This position requires excellent organizational and communication skills to manage the day-to-day operations of the Burn/Trauma/Acute/Critical Care division of Surgery. Responsible for establishing, reviewing, and revising internal procedures, interpreting division/department/institutional processes, supervising administrative team, managing workflow, evaluating work progress, and determining team priorities. Assists in preparing annual budget, monitors overdrafts and appropriateness of expenditures. Monthly Reconciliation of accounts. Coordinates faculty and staff recruitment. Coordinates space needs, renovations, and all division operational needs. Additional responsibilities include providing oversight, direction, and leadership to maintain compliance, adhering to university policies, supporting, and expanding the division and managing special projects.

Highly qualified candidates will be proactive, resourceful, and thrive in a collaborative environment. The ideal candidate will possess leadership skills, strong written and verbal communication skills, a track record of exceptional customer service, adeptness at prioritization and time management, and a commitment to follow-through and maintaining high work standards.

Job Duties

• Manages and directs administrative and business functions of division or unit with responsibility for establishing, reviewing, and revising internal procedures, interpreting policies of division, department, or university for unit's personnel, supervising clerical operations, managing workflow for maximum efficiency, evaluating work progress, and determining work priorities.
• Prepares or assists in preparing annual budget for division or unit for approval by department management, including analyzing financial status, projecting income and expenditures, and allocating funding sources for division faculty and staff. Monitors budget, including income and expenditures.
• Maintains or coordinates maintenance of budgets and grants of division or unit, including approving expenditures and preparing financial reports as needed. Reconciles accounts monthly; conducts overall review for overdrafts and appropriateness of expenditures.
• Supervise administrative staff members.
• Coordinate training and development of staff, as necessary.
• Coordinates faculty and staff recruitment for division.
• Exercises decision-making authority regarding hiring, disciplinary action, and terminating staff.
• Coordinates and/or prepares staff performance evaluations and recommendations for merit increases.
• Manages Clinical Call schedules
• Coordinates space needs, renovations, and all division operational services.
• Coordinates and recommends purchase of capital and non-capital equipment.
• Ensures division/unit patient billing is submitted accurately and timely, including charge capture and coding.
• Prepares or coordinates preparation of complex reports, which require significant contact with other departments and outside organizations.
• Designs and executes system of internal controls, which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, and financial information is reliable.
• Ensures compliance with applicable laws, regulations, policies, and procedures.
• Other duties as assigned.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree In Business Administration, Health Care Administration, Education/Social Science, or related field
• Experience
  7 years Experience in appropriate field and
  May consider additional years of experience in lieu of education.

Preferred

• Experience
  2 years In supervisory capacity and

JOB DUTIES

• Directs, analyzes, coordinates, and evaluates program operation and procedures.
• Develops and/or oversees development of budget for program.
• Develops, cultivates, and maintains working relationships with internal/external departments/agencies and other organizations associated with and/or receiving benefit from program.
• Establishes program goals and objectives and directs program evaluation and quality control activities; develops and/or approves schedules, priorities, and standards for achieving goals.
• Recommends new policies and procedures for improvement of program activities.
• Plans and coordinates special events. Participates in conferences. Presents data and program information.
• Responsible for design, execution, and effectiveness of system of internal controls, which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, and financial information is reliable.
• Ensures compliance with applicable laws, regulations, policies, and procedures.
• Coordinates training and development of staff as necessary.
• Reads literature and attends functions to keep abreast of relevant scientific and technical developments related to program.
• Serves on committees as representative of assigned program as appropriate.
• May provide supervision to staff members.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.