Surface Finishing Applications Scientist & Tech Support

duboischemicals; Sharonville (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

DuBois Chemicals is seeking an Application Scientist to provide technical service and support for our surface finishing product lines from Sharonville, OH. You will assist sales and service teams, serve as the technical SME, and help retain customers while identifying new business opportunities.

The role requires a chemistry or science degree or equivalent experience, independent work style, strong communication, and proficiency with MS Office/SharePoint.

Qualifications

• Chemistry/science degree or 5+ years' experience in Surface Finishing/Metal Finishing or Plating.
• Ability to work independently with minimal supervision.
• Strong time management skills with attention to detail
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office, SharePoint or database management software
• Must live in commutable distance to Sharonville, OH

Responsibilities

• Provide technical support/service to our customers and sales/service team for surface finishing product lines.
• Accountable for customer technical interface, account acquisition, account retention, collaboration with R&D for product development and technical training.
• Collaborate with regional sales and service teams to accelerate the sales cycle as well as provide expert technical expertise for account retention.
• Provide training, troubleshooting and start up assistance to customers.
• Plan, organize and execute projects designed to garner new business opportunities.
• Effectively offer professional and timely communication to both customers and field sales.
• Collaborate with R&D and Marketing teams to identify products and systems to satisfy customer needs, including training materials.
• Participate in trade shows or be requested to provide training to customers/prospects on products and applications.
• Provide data for material compatibility, develop test methods, or work with R&D or Analytical teams to provide the same.

Skills

Chemistry knowledge

Independent worker

Time management

Communication skills

Microsoft Office

Education

Bachelor's degree in chemistry, Materials Science or related field

5+ years' experience in Surface Finishing/Metal Finishing or Plating

Tools

SharePoint

Microsoft Office

Database management software

Job description

DuBois Chemicals is seeking an Application Scientist to provide technical service and support for our surface finishing product lines from Sharonville, OH. You will assist sales and service teams, serve as the technical SME, and help retain customers while identifying new business opportunities.

The role requires a chemistry or science degree or equivalent experience, independent work style, strong communication, and proficiency with MS Office/SharePoint.