Analytical Scientist I / Applications Engineer I

USA – DuBois Chemicals, Inc; Sharonville (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid holidays

Vacation time

Income protection plans

Job summary

DuBois Chemicals, Inc. is seeking an Application Scientist to deliver technical service and support for surface finishing product lines in Ohio.

You will assist sales and service teams as the technical SME, helping to retain accounts and generate new business through expert guidance and training. Responsibilities include supporting customers and field teams, collaborating with R&D for product development, contributing to training materials, and participating in trade shows or training sessions

Qualifications

• Requires chemistry/science degree or 5+ years in Surface Finishing/Plating.
• Excellent oral and written communication skills.
• Strong problem-solving abilities.
• Able to work with minimal supervision.
• Detail-oriented with good time management.

Responsibilities

• Provide technical support for surface finishing product lines to customers and sales/service teams.
• Interface with customers, drive account retention, and collaborate with R&D for product development and training.
• Work with regional sales/service teams to accelerate the sales cycle and provide technical expertise.
• Provide training, troubleshooting and startup assistance to customers.
• Plan and execute projects to garner new business opportunities.
• Communicate professionally with customers and field sales; support training materials with R&D/Marketing.
• Participate in trade shows or provide customer/prospect training as requested.
• Provide data for material compatibility and help develop test methods with R&D/Analytical teams.

Skills

Independent work

Time management

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in Chemistry or Materials Science

Tools

Microsoft Office

SharePoint

Database Management

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

POSITION SUMMARY:

DuBois Chemicals is looking to hire a high-performing Application Scientist to provide technical service and support for our surface finishing product lines. Responsible for assisting sales and service teams to retain customer accounts and generate new business as the technical subject matter expert. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, learn & safety, and passion to succeed.

KEY RESPONSIBILITIES:

• Provide technical support/service to our customers and sales/service team for surface finishing product lines.
• Accountable for customer technical interface, account acquisition, account retention, collaboration with Research & Development (R&D) for product development and technical training.
• Collaborate with regional sales and service teams to accelerate the sales cycle as well as provide expert technical expertise for account retention.
• Provide training, troubleshooting and start up assistance to customers.
• Plan, organize and execute projects designed to garner new business opportunities.
• Effectively offer professional and timely communication to both customers and field sales.
• Collaborate with R&D and Marketing teams to identify products and systems to satisfy customer needs, including training materials.
• Participate in trade shows or be requested to provide training to customers/prospects on products and applications.
• Provide data for material compatibility, develop test methods, or work with R&D or Analytical teams to provide the same.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

MINIMUM QUALIFICATIONS:

• Chemistry/science degree or 5+ years' experience in Surface Finishing/Metal Finishing or Plating.
• Ability to work independently with minimal supervision.
• Strong time management skills with attention to detail.
• Excellent oral and written communication skills.
• Strong problem-solving skills.
• Proficiency in Microsoft Office, SharePoint or database management software.
• Must live in commutable distance to Sharonville, OH.

EDUCATION QUALIFICATIONS:

• Bachelor's degree in chemistry, Materials Science or related field or 5+ years' experience in Surface Finishing/Metal Finishing or Plating.

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.

Working at DuBois is dynamic, flexible and fun. Our customer centric focus gives you the opportunity to leverage your creative and innovative talents to help deliver specialty chemical solutions safely while protecting the environment.

DuBois values: Honesty and Ethical Behavior Collaborative Communication Safety at Work and Home Environmental Stewardship

Perks and Benefits

• DuBois excellent benefit package includes health insurance, dental insurance, vision insurance, life insurance, 401k with company match, paid holidays, vacation time and income protection plans.

If you value learning, improving processes and want to make an immediate impact, DuBois is where you want to be.