Surety Operations & Records Specialist

Universal Shield Insurance Group; Waterford Charter Township (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Universal Shield Insurance Group is seeking an organized Surety Administrative Representative to support Bail and Surety Divisions in a Property & Casualty environment. You will process production reports, administer bond power inventory, and maintain accurate records while providing timely service to agents and internal partners.

The role requires high accuracy, attention to detail, and the ability to work collaboratively across departments to ensure regulatory compliance and smooth operations.

Qualifications

• Associate degree in Accounting, Business Administration, Finance, Insurance, or a related field preferred; equivalent relevant work experience will be considered.
• Previous experience within the Property & Casualty insurance, surety, financial services, accounting, or insurance agency environment preferred.
• Experience working with financial transactions, account reconciliation, production reporting, or detailed business records preferred.
• Intermediate proficiency in Microsoft Excel and Word.
• Strong organizational and time-management skills with the ability to manage multiple priorities and meet established deadlines.
• Demonstrated attention to detail and commitment to maintaining accurate and complete records.
• Strong analytical and problem-solving skills, including the ability to identify, research, and resolve discrepancies.
• Effective written and verbal communication skills with a strong customer-service orientation.

Responsibilities

• Process production reports by entering and reconciling information received by the company and reconciling escrow funds.
• Review completed agent production reports, documentation, and account information for accuracy and follow up on discrepancies.
• Administer bond power inventory, including issuance, tracking, reconciliation, and inventory accountability.
• Provide customer service and administrative support to agents, including researching and resolving routine account matters.
• General administrative support for the Surety Division’s operations, including notices and record-keeping.

Skills

Attention to Detail

Customer Service

Communication

Teamwork

Problem Solving

Accuracy

Education

Associate degree in Accounting, Business Administration, Finance, Insurance, or related field

Tools

Microsoft Excel

Microsoft Word

Job description

Universal Shield Insurance Group is seeking an organized Surety Administrative Representative to support Bail and Surety Divisions in a Property & Casualty environment. You will process production reports, administer bond power inventory, and maintain accurate records while providing timely service to agents and internal partners.

The role requires high accuracy, attention to detail, and the ability to work collaboratively across departments to ensure regulatory compliance and smooth operations.