Surety Coordinator: Data Entry & Client Service

Cincinnati Insurance Company; Fairfield, Northern (OH, KY); Hybrid; USD 35,000 - 45,000; Full time

Job summary

The Cincinnati Insurance Companies in Fairfield, Ohio are seeking a coordinator for our Surety department to perform data entry and customer service tasks. This position is based at our Headquarters in Fairfield, Ohio.

The pay range for this role is $35,000 - $45,000, with eligible associates potentially receiving an annual cash bonus and stock incentives based on company and individual performance. Be prepared to follow department best practices, handle a moderate to high level of service by

Qualifications

• Ability to enter data accurately and efficiently.
• Strong customer service and communication skills.
• Proficient typing speed (50 WPM) and basic computer literacy.
• Attention to detail and ability to maintain accurate records.

Responsibilities

• Process new business, renewals, endorsements and cancellations of policies and bonds.
• Maintain files, prepare documents, and mailings.
• Code and rate bonds and perform data entry in department systems.
• Communicate with agents, managers, underwriters and accounting staff.
• Provide reliable customer service by phone and email within authority.

Skills

Data entry

Customer service

Typing 50 WPM

Communication

Attention to detail

Tools

MS Word

Excel

Access

Job description

The Cincinnati Insurance Companies in Fairfield, Ohio are seeking a coordinator for our Surety department to perform data entry and customer service tasks. This position is based at our Headquarters in Fairfield, Ohio.

The pay range for this role is $35,000 - $45,000, with eligible associates potentially receiving an annual cash bonus and stock incentives based on company and individual performance. Be prepared to follow department best practices, handle a moderate to high level of service by