Supv-Physician Practice

Reid Health; Richmond (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Reid Health is seeking a Practice Supervisor to lead all functions within the practice portfolio, ensure efficient services for patients and staff, and implement established goals and policies. The role requires facilitating communication between staff and physicians and overseeing compliance and performance standards.

The supervisor will manage staffing, scheduling, timekeeping, and daily office operations, determine task allocations, and participate in hiring decisions in line with Reid Health

Qualifications

• Leadership and management experience in a healthcare setting.

Responsibilities

• Direct daily practice operations and staffing to ensure smooth patient flow.

Skills

Leadership

Communication

HIPAA compliance

Staff scheduling

Regulatory knowledge

Education

Associate degree in health administration or related

Bachelor’s degree preferred

Tools

Kronos Scheduler

Timekeeping systems

Job description

Schedule: Day Shift. 40 hours weekly. 8:00am – 5:00pm

Type additional details specific to position and/or department.

About The Position

The Practice Supervisor is responsible for exercising leadership and management responsibility over all functions within this management portfolio ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff. The practice supervisor assists with implementing, communicating and training to the established goals, objectives, policies, procedures and systems for the assigned practice and ensures adherence for efficient and effective practice management.

Overview Of Responsibilities

• Supports and adheres to Commitment to Excellence goals in Clinical Quality, Service Quality, Community Value and Business Literacy. Responsible for ensuring hard wires are implemented and followed.
• Focuses on patient satisfaction by identifying and acting on opportunities for improvement.
• Follows the RHPA guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Understands Compliance and Regulatory issues regarding employed physician practices.
• Ability to learn and navigate network EMR.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the Reid Health Mission.
• Maintains established RHPA Provider Network policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Manages staffing schedules and timekeeping with Kronos Scheduler and Timekeeper.
• Manages the daily operations of the office by monitoring the schedule, the patient flow, and addressing any problems that arise during the day. Independently makes decisions that affect the daily operations of the practice.
• Establish major schedules, task assignments and allocation of manpower, space and equipment to ensure a positive daily workflow and conformance with commitments for assigned clinics/practices.
• Direct various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
• Functions as a liaison between staff and physician.
• Provides effective and timely communication of office status to physicians, staff and Clinical Supervisor/Manager.
• Provides direction and orientation as required to clinic’s office staff to ensure the practice meets planned statistical targets, productivity standards, quality and risk requirements, and patient satisfaction goals.
• Evaluate performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.
• Ensures the effective implementation of job descriptions, personnel policies and payroll practices.
• Supervises and/or performs financial reconciliation process, analysis and reporting functions.
• Ensures all deposit logs and clinical logs are submitted within designated timeframes.
• Maximizes collections and reimbursements by ensuring that claims are filed correctly and in a timely fashion. Monitor insurance reimbursements. Negotiate payment arrangements when appropriate.

Education & Experience

• Education Required: Associate degree in health administration, business administration, management and organizational development, or equivalent. Five (5) years of relevant practice or supervisory experience will be considered in lieu of degree.
• Education Preferred: Bachelor’s degree in health administration, business administration, management and organizational development, or equivalent.
• Experience Required: Minimum of 3 years of experience in a health care practice supervisory position.