Supv, Lab Section -FT- 1st Shift

Orlando Health, Inc.; Florida; On-site; USD 70,000 - 95,000; Full time

Job summary

Orlando Health Horizon West Hospital is seeking a Laboratory Section Supervisor to oversee daily operations in the laboratory. You will supervise personnel, monitor workflow, ensure quality control, and coordinate with customers to meet service standards.

The role requires a Bachelor in a related science field, graduation from an approved medical laboratory technology program, and at least 5 years of laboratory experience, with ASCP certification or eligibility.

Qualifications

• Bachelor in related science field.
• Graduate from an approved school of medical laboratory technology or appropriate training facility.
• 5 Years laboratory experience.
• Certified by a professional laboratory-certifying agency, i.e. ASCP or eligible.

Responsibilities

• Provides daily supervision of personnel and reporting of tests.
• Monitors workflow and ensures compliance with service guarantees and quality control requirements.
• Collaborates with customers and addresses their needs; ensures customer service satisfaction.
• Orients and trains team members in the department.
• Completes performance evaluations and coaching plans.
• Addresses disciplinary actions and performance feedback for all team members.
• Schedules staff to meet workload while controlling costs.
• Performs testing to maintain proficiency and complies with policies and procedures.
• Verifies results and quality control data for accuracy and reliability.
• Performs and documents quality control, preventive maintenance and troubleshooting procedures.
• Evaluates new test methods and instrumentation and makes recommendations to the laboratory manager.
• Implements new test methods under supervision of manager and medical director.
• Supports budget maintenance and inventory control.
• Directs development and compliance of department policies and procedures.
• Maintains regular communication with Manager on day-to-day operations.
• Manages HR functions including hiring, assignments, coaching, and performance counseling.

Skills

Team supervision

Quality control

Education

Bachelor in related science field

Graduate from an approved school of medical laboratory technology

Job description

Position Summary

"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you.

ORLANDO HEALTH HORIZON WEST HOSPITAL

Orlando Health Horizon West Hospital is a 60-bed acute-care hospital – with room to grow to 120-beds – located in the Horizon West community of Winter Garden, Florida. The facility offers a full complement of services, including heart care with complete cardio-diagnostic capabilities, digestive health, emergency care, outpatient imaging and lab, orthopedics and sports medicine, and reflux and esophageal disorders. Advanced surgical services include minimally invasive and robotic surgery options with specialty in general, thoracic, podiatric, orthopedic and advanced gynecologic procedures. The hospital has earned Primary Stroke Center and Joint Replacement certification from The Joint Commission and a repeat “A” Safety Grade from The Leapfrog Group for Spring 2025.

Orlando Health Horizon West is part of the Orlando Health system of care, which includes award‑winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our team members honor our over 100‑year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career‑growing FREE education programs and well‑being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

WHY ORLANDO HEALTH?

Amazing Culture

Join a team where collaboration, respect, and making a difference in patients’ lives are at the heart of what we do.

Competitive Pay

Competitive compensation, plus evening, night, and weekend shift differentials for qualifying positions.

Benefits Starting Day One

Enjoy a comprehensive benefits package from your first day, including:

• Student loan repayment
• Tuition reimbursement
• FREE college education programs
• Retirement savings
• Paid paternity leave
• Fertility benefits
• Backup elder and childcare
• Pet insurance
• PTO and paid holidays
• And more!

Career Growth & Development

Build your career with opportunities to learn, grow, and advance within a leading healthcare organization.

Make a Difference

Be part of a mission-driven organization dedicated to providing exceptional care and improving the health and well‑being of the communities we serve.

Be Part of Something Bigger

At Orlando Health, your work matters. Whether you're caring directly for patients or supporting those who do, every role makes a difference.

A Brief Overview

The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section.

Responsibilities

What you will do

• Provides daily supervision of personnel and reporting of tests.
• Monitors workflow evaluates compliance with service guarantees and quality control requirements.
• Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer service satisfaction and addresses issues in a timely manner.
• Orients and trains team members in department.
• Completes performance competency evaluations, coaching plans.
• Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.
• Schedules staff to meet workload requirements while minimizing expense.
• Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency. Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.
• Verifies results and quality control data for accuracy and reliability.
• Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
• Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required.
• Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance Logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory manager.
• Implements new test methods and procedures under the direction of the laboratory manager and medical director.
• Supports the manager in maintaining the operational budget within budgetary constraints.
• Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.
• Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.
• Monitors workflow and delegates responsibilities to team members of the section.
• Regularly communicates with Manager on day-to-day operations.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintain reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Baptist Health policies and procedures.
• Performs all other duties as assigned.

Qualifications

• Bachelor in related science field. Required
• Graduate from an approved school of medical laboratory technology or appropriate training facility. Required
• 5 Years laboratory experience. Required

Certified by a professional laboratory‑certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Required

Shift Hours

M-F 0730-1600