Suppression Service Technician

Johnson Controls, Inc.; Lake Oswego (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Johnson Controls, Inc. is hiring a field technician to maintain and grow a route servicing fire suppression products including fire extinguishers, kitchen hoods, and e-light systems.

You will inspect, service, repair and install systems per safety standards and manufacturer specs, with on-site travel to customer sites in Oregon. The role emphasizes meeting safety codes, providing excellent customer service, and upselling compliant solutions while achieving quotas and building long-term

Qualifications

• 1+ years of Kitchen Hood experience.
• Completion of High School diploma or equivalency.
• A valid motor vehicle license is required.
• Demonstrated mechanical aptitude and basic computer knowledge.
• Ability to transport equipment and tools weighing up to 40 lbs.
• Ability to work in restricted areas and maneuver ladders.
• Effective communication with customers and internal teams.

Responsibilities

• Maintain and grow a route servicing fire suppression products: extinguishers, kitchen hoods, e-light, and pre/post-engineered systems.
• Inspect, service, repair and install systems according to safety requirements and manufacturer specs.
• Identify deficiencies and quote, sell, and repair on-site.
• Upsell existing customers to compliant product offerings and services to meet current fire code regulations.
• Call on potential customers to offer suppression products and services and meet quotas.

Skills

Kitchen Hood experience

Mechanical aptitude

Customer service

Communication skills

Driver's license

Education

High School diploma

Job description

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Candidate will maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers. Inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications.

How you will do it

• Make recommendations based on manufacturer's specification and state/local codes.
• Identify deficiencies. Quote, sell, and repair on-site.
• Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.
• Sell new accounts on the route based on the same compliance criteria.
• Meet or exceed quotas set forth by the direct supervisor.
• Call on potential customers to offer suppression products and services.
• Up-sell and cross-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.

What we look for

• 1+ years of Kitchen Hood experience
• Completion of High School diploma or equivalency.
• A valid motor vehicle license is required.
• Demonstrated mechanical aptitude and basic computer knowledge.
• Ability to transport equipment and tools weighing up to 40 lbs.
• Ability to work in restricted areas and adept at maneuvering ladders.
• Ability to demonstrate a high level of customer service
• Effective communication skills with both internal and external customers
• Available for occasional overnight travel.

Preferred

• Previous experience in the Fire Protection industry preferred
• Knowledge of NFPA standards and dangerous goods an asset.

HIRING HOURLY RANGE: $18-25 plus commission (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us