Supports Coordinator - Developmental Disabilities Services

Service Access & Management, Inc.; Lehighton (Carbon County); Hybrid; USD 37,000 - 50,000; Full time

Benefits offered by this job

Paid time off

401k matching

Wellness initiatives

Longevity bonuses

Health insurance

Tuition discounts

Professional development

Supportive supervision

Career growth

Job summary

Service Access & Management, Inc. (SAM) seeks a Supports Coordinator for the Intellectual Developmental Disabilities service line in PA.

This role focuses on helping individuals with IDD, including autism, live self-directed lives through ongoing case management, advocacy, and service coordination. The position offers remote flexibility with community-based work, travel to adjacent counties, and a starting rate of $21.00/hour.

Qualifications

• Bachelor’s degree with at least 12 social science credits or an equivalent combination with related experience.
• 12 social science credits plus 2 years in human services is required if no degree.
• Ability to work independently and manage a dynamic caseload.

Responsibilities

• Assess individual strengths, needs, and life goals.
• Develop person-centered plans with the individual and their circle of support.
• Coordinate services that align with goals and ensure timely access to supports.
• Monitor service delivery and adjust supports to remain responsive and effective.
• Document all activities and communications according to regulatory and agency standards.
• Support families with tools and guidance to promote informed decision-making.
• Engage in ongoing professional development and training.

Skills

Interpersonal skills

Organizational skills

Communication skills

Independent work

Driver's license

Education

Bachelor’s degree with 12+ social science credits

12 credits in social sciences + 2 years in human services

Job description

Supports Coordinator – Intellectual Developmental Disabilities Service Line

Start your career, shift your path, or grow your impact with SAM

Who We Are

At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About The Supports Coordinator - Case Manager Role

As a Supports Coordinator within our Intellectual and Developmental Disabilities (IDD) service line, you'll play a vital role in supporting individuals with IDD, including those with Autism, in living self-directed, fulfilling lives. You’ll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone who is compassionate, detail-oriented, and thrives in community-based environments where collaboration and relationships matter.

Starting Rate

$21.00/hourly

Supports Coordinator - Case Manager Core Responsibilities

• Assess individual strengths, needs, and life goals
• Develop person-centered plans in collaboration with the individual and their circle of support
• Coordinate services that align with individuals’ goals and ensure timely access to supports
• Monitor service delivery and adjust supports to remain responsive and effective
• Document all activities and communications according to regulatory and agency standards
• Support families with tools and guidance to promote informed decision-making
• Engage in ongoing professional development and training

What You Bring

• Bachelor’s degree with at least 12 credits in social sciences (e.g., social work, psychology, sociology, criminal justice); OR
• A minimum of 12 credits in social sciences plus 2 years of related experience in human services
• Ability to work independently and manage a dynamic caseload
• Strong interpersonal, organizational, and communication skills
• A valid driver’s license and reliable transportation

Who Thrives In This Role

We’ve found that people who are:

• Empathetic and adaptable
• Collaborative and communicative
• Self-motivated and reliable

Team players with a deep sense of accountability tend to thrive in this role. Whether you’re just starting out or building on prior experience, we have a place for you.

Employee Benefits

Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• Generous paid time off and sick leave
• Employer matching 401k - up to 5%
• Recognition and wellness initiatives and rewards
• Scheduled annual increases and longevity bonuses
• Healthcare and insurance options with employee contributions

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule

This position is based in Carbon County, PA with the possibility of traveling to Monroe and Pike County. Work is primarily community-based with remote flexibility. Office hours are Monday through Friday, 8:30 AM to 4:30 PM.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.