Supportive Housing Program Resident Advisor - Grove Resource Center

The SAFE Alliance; Austin (TX); Hybrid; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

Short-term disability

Life insurance

Paid time off accruals

Job summary

SAFE Alliance seeks a SHP Resident Advisor for the Residential & Support Services program in the Perm/Supportive Housing & Rapid Rehousing department. This role documents lease/rules violations and supports Resident Services with timely paperwork.

It also coordinates SHP pantry and Basic Needs Closet stocking and distribution. The position is full-time, based at the Lancaster Shelter Campus in the Mueller Town Center District, with some community travel and no remote work.

Qualifications

• High school diploma or GED required.
• Ability to problem-solve and de-escalate crisis under pressure.
• Good organizational skills.
• Demonstrate resilience and coping skills.
• Must be able to sit/stand for long periods and lift 50+ lbs.
• Valid Texas driver's license and driving experience required.
• Background checks, drug screen, and TB test may be required.

Responsibilities

• Document lease and/or rules violations in client files and shift notes.
• Provide timely documentation to Resident Services Manager.
• Coordinate stocking and distribution of SHP Food Pantry and Basic Needs Closet.
• Maintain safe and respectful client interactions and environment.

Skills

Crisis de-escalation

Problem solving

Organizational skills

De-escalation techniques

Driving

Education

High School Diploma or GED

Job description

SAFE Alliance seeks a SHP Resident Advisor for the Residential & Support Services program in the Perm/Supportive Housing & Rapid Rehousing department. The SHP Resident Advisor Document lease and/or rules violations in client files, shift notes, and provide timely documentation to Resident Services Manager. Coordinate the stocking and distribution of the SHP Food Pantry and the stocking and distribution of the SHP Basic Needs Closet.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

Over the past two years, SAFE has served 11,397 clients across our programs. During that time, SAFE reached more than 50,000 community members through over 2,000 trainings, provided more than 150,000 nights and days of shelter and housing support, and delivered over 53,000 crisis intervention and advocacy services through our 24/7 hotline, walk-in advocacy, and direct support programs.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

We are looking for 1 person to work on a Full-time, non-exempt basis for an hourly salaryof $20.00 to $24.00 dependent upon experience. The work location will be based at theLancaster Shelter Campus in the Mueller Town Center District area.This position will include some travel in the community or between campuses and SOME travel in the community or between campuses with no ability for remote/hybrid work.Shift Specific: Tuesday-Saturday from 9am to 5pm.

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• High school diploma or GED equivalent required.
• The ability to problem-solve and defuse crisis under pressure.
• Must have good organizational skills.
• Model being resilient by demonstrating coping skills and de-escalation techniques.
• Be capable of sitting and standing for extended periods of time, as well as be able to intermittently push, pull, or lift 50+lbs. of force.
• This position requires driving. You must have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change.COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.