Supportive Housing Manager

We Do Life...Together; Naugatuck (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan with profit‑sh

Employee Assistance Program (EAP)

On-call rotation

Job summary

We Do Life… Together is seeking a Supportive Housing Manager to oversee a 12-unit IHS program and coordinate staff, tenancy, and compliance with DDS standards. You will ensure stability for residents and work closely with landlords and property management to maintain quality housing and services.

The role requires leadership, strong organizational skills, and experience in DDS-supported housing. A bachelor’s degree is preferred, and the team offers a collaborative environment with opportunities

Qualifications

• Bachelor’s degree preferred.
• Three years of supervisory experience preferred.
• Experience with DDS supportive housing preferred.
• Strong communication, organization, and computer skills.

Responsibilities

• Oversee daily operations of the 12-unit supportive housing program.
• Supervise all IHS staffing and schedules.
• Ensure DDS and agency compliance.
• Coordinate with property management.
• Participate in on-call responsibilities.
• Educate residents on leases, tenant rights, and building rules.
• Monitor lease requirements and community standards.
• Coordinate move-ins, utilities, furnishings, and apartment setup.

Skills

Leadership

DDS knowledge

IHS coordination

Staff supervision

Education

Bachelor’s degree preferred

Tools

MS Office

Job description

About We Do Life… TogetherWe Do Life…Together (WDLT), a division of ICES, Inc., has been transforming lives in Connecticut since 1998. We support individuals with cognitive disorders, mental illness, and those on the autistic spectrum. Our caring human service professionals focus on the individuals’ personal strengths to make the most of valuable community resources while promoting respect and dignity of all. We serve individuals in private residences, respite facilities, emergency placements, community work sites, training centers, supervised living arrangements, and our own state-licensed group homes.We offer a comprehensive continuum of services, including residential, vocational, clinical, community habilitation, and in-home support, all grounded in person-centered care. Our team works alongside each Individual to build real-world independence, from securing meaningful community employment to developing daily living skills and accessing the resources they need to thrive.WDLT collaborates with the Department of Developmental Services (DDS), the Department of Mental Health and Addiction Services (DMHAS), and other community partners. When you join WDLT, you are joining a team that believes in doing this work together, for each other and for the people we serve.Why This Role MattersSupportive Housing gives individuals with intellectual and developmental disabilities the opportunity to live independently while receiving individualized supports. The Supportive Housing Manager oversees Individuals in an Individualized Home Support (IHS) apartment community, ensuring residents receive quality services, maintain successful tenancy, and achieve greater independence. This role proactively preserves housing stability by helping individuals become successful tenants, coordinating staff supports, and ensuring compliance with DDS requirements and apartment community standards.What You’ll DoSupportive Housing Operations and ManagementOversee daily operations of the 12-unit supportive housing program.Supervise all IHS staffing and schedules.Assign staff based on approved IHS hours and individual needs.Ensure DDS and agency compliance.Coordinate with property management.Participate in on-call responsibilities.Housing Stability and Tenancy ManagementEnsure safe, stable, and successful tenancy for every resident.Serve as liaison with landlords and property management.Educate residents on leases, tenant rights, and building rules.Monitor compliance with lease requirements and community standards.Conduct apartment visits and environmental reviews.Coordinate move-ins, utilities, furnishings, and apartment setup.Teach housekeeping, laundry, meal preparation, shopping, and apartment maintenance.Support positive relationships with neighbors.Coordinate repairs, inspections, and maintenance.Identify and address issues that could jeopardize housing stability.Develop intervention plans to prevent lease violations or eviction.Ensure emergency preparedness plans are in place.Assist with renter’s insurance, utilities, and housing resources.Monitor rental assistance and housing benefits.Maintain documentation related to housing stability and tenancy.Promote independence while ensuring successful long-term housing.Individual Support and IndependenceEnsure person-centered supports are provided.Monitor ISP outcomes and progress.Coordinate medical, vocational, behavioral, and community supports.Promote self-advocacy and community inclusion.Financial and Entitlement ManagementComplete and maintain Medicaid, SSI, SNAP, rental assistance, and other entitlement documentation.Monitor rent, utilities, and personal finances.Coordinate Representative Payee responsibilities when applicable.Teach budgeting and money management.Resolve benefit and funding issues with DDS and families.Team Leadership and DevelopmentRecruit, train, supervise, and coach IHS staff.Conduct performance evaluations.Ensure required certifications remain current.Lead staff meetings and training.Business Partner Relationships and CommunicationMaintain relationships with DDS, families, conservators, landlords, and community providers.Communicate program performance to leadership.Coordinate interdisciplinary meetings.Compliance and Quality AssuranceEnsure compliance with DDS regulations and agency policy.Monitor documentation.Respond to incidents and corrective actions.Promote continuous quality improvement.Program and Organizational ContributionSupport WDLT mission.Participate in leadership meetings.Complete special projects.Other duties as assigned.What We OfferCompetitive salary.Leadership opportunity.Collaborative culture.Professional development.Opportunity to make a meaningful difference.BENEFITS SNAPSHOTBenefitFull-Time1Part-TimeMedical (PPO or HSA plan) Premium sharing If averaging 30+ hrs/wk2Prescription Drug Coverage Included with medical If ACA-eligible2Dental (Mutual of Omaha) Employee-paid option Employee-paid optionVision (Mutual of Omaha / EyeMed) Employee-paid option Employee-paid optionCompany-Paid Life & AD&D ($10,000) 100% employer-paid—Employee Assistance Program (EAP) Available 24/7/365—401(k) Retirement Plan Available, with possible profit sharing Available, with possible profit sharingVoluntary Supplemental Coverage (Life, Short-Term Disability, Hospital Indemnity, Accident, Critical Illness) Employee-paid, optional Employee-paid, optional1 Full-time eligibility is based on the employee’s regularly scheduled hours as defined by company policy.2 Part-time employees who average 30 or more hours per week during the applicable measurement period are eligible for medical and prescription drug coverage under the Affordable Care Act (ACA).— Not offered for this employment status.Benefits are subject to change. This summarizes our current benefits for this position. Full details regarding benefits are included in the official plan documents, which govern in the event of any discrepancies. All benefits described herein are subject to change at the sole discretion of the company at any time.Additional Required ResponsibilitiesLocal travel required.Valid driver’s license.Flexible schedule.Skill-based assessments may be required.Participate in the Shared Living Department on-call rotation to ensure continuous leadership coverage and support.Required Trainings and CertificationsWDLT provides training and support to help you meet all certification requirements. The following must be maintained throughout employment and includes, but is not limited to:CPR CertificationPhysical & Psychological Management Training (PMT)Human Rights and Abuse/Neglect TrainingDDS Annual TrainingLeadership TrainingWhat You BringCommitment to person-centered services.Leadership experience.Knowledge of DDS and IHS.Entitlement and financial management experience.Strong communication, organization, and computer skills.Physical and Other RequirementsThis role includes physical activity. You should be able to:Stand, walk, and sit for extended periods.Lift up to 25 pounds occasionally.Other qualifications include:Bachelor’s degree preferred.Three years of supervisory experience preferred.Experience with DDS supportive housing preferred.Other InformationAssignments may shift day to day based on the needs of the individuals served and the operational needs of the Shared Living Department. The ability to adapt quickly, change work hours, prioritize competing responsibilities, and respond effectively to changing circumstances is essential.You will work closely with the Shared Living Assistant Director and Shared Living Specialist to coordinate services, ensure regulatory compliance, support staff development, and promote positive outcomes for the individuals served.This position requires flexibility, sound judgment, and the ability to respond to emergencies, staffing needs, and housing-related concerns in a timely and professional manner.