Supportive Housing Case Manager

Catholic Charities of Dallas [Official]; Dallas (TX); On-site; USD 48,000 - 50,000; Full time

Job summary

Catholic Charities of Dallas is seeking a Supportive Housing Case Manager to provide intensive case management services for chronically homeless individuals. The Case Manager will conduct assessments, create individualized care plans, and advocate for clients' well-being, ensuring access to vital services. Ideal candidates will possess a bachelor's degree in social work and experience with similar populations.

Benefits

403(b)

403(b) matching

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Qualifications

• Bachelor’s degree preferred or significant relevant work experience.
• Experience working with older adults and understanding aging issues.
• Familiarity with long-term homelessness.

Responsibilities

• Conduct comprehensive assessments of client needs.
• Develop personalized care plans to ensure housing stability.
• Coordinate and arrange necessary services for clients.

Skills

Interpersonal skills

Communication skills

Organizational skills

Assessment skills

Advocacy skills

Education

Bachelor’s degree in social work or a related field

Tools

MS Office suite

HMIS

Job description

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The Case Manager for CCD’s Supportive Housing site will provide intensive case management services for former chronically homeless individuals aged 18+ at CCD’s St Jude Park Central location. The case manager is responsible for conducting comprehensive assessments, developing personalized care plans, coordinating various services to meet a client’s unique needs, advocating for their well-being, and monitoring their progress while collaborating with healthcare providers and community resources to ensure housing stability.

Conduct thorough initial and ongoing assessments of individuals' physical, mental, emotional, social, and financial needs through interviews, home visits, and review of health records.

Create individualized care plans based on assessment findings, outlining specific goals for housing stability, healthcare access, benefits navigation, and overall well-being.

Coordinate and arrange necessary services like in-home care, transportation, meal delivery, medical appointments, legal assistance, and housing support.

Act as an advocate by communicating with healthcare providers, insurance companies, and government agencies to ensure access to appropriate services and benefits

Respond to immediate needs and crises, such as sudden health changes, safety concerns, or emotional distress.

Maintain detailed client records and documentation including care plans, case notes, and progress updates, adhering to agency policies and confidentiality guidelines.

Other Duties:

Work in an office setting with regular on-site home visits to client’s residences.

Facilitate on-site community events and activities to encourage social integration.

Interact with clients in a professional manner, ensuring appropriate boundaries are adhered to at all times.

Represent the organization at community meetings, events, or other gatherings.

Complete required abuse prevention training (Safe Environment) and others, as required by CCD and follow mandated abuse reporting requirements.

Support the Missions, Values, and Vision of Catholic Charities of Dallas.

Adhere to policies related to boundaries with and protection of clients.

Complete required abuse prevention training (Safe Environment) and others, as required by program.

Report suspicious and inappropriate behaviors.

Follow mandated abuse reporting requirements.

Adhere to job specific abuse risk management responsibilities.

Adhere to procedures related to managing high risk activities and supervising clients, as applicable.

Required Skills & Qualifications:

Bachelor’s degree in social work or a related field of study is preferred but may be substituted by significant relevant work experience.

Experience working with older adults and understanding of aging issues.

Familiarity working with individuals that have experienced long-term homelessness.

Ability to navigate complex healthcare systems and community resources.

Strong assessment and care planning skills.

Excellent interpersonal and communication skills to interact with diverse individuals and to build rapport with clients.

Proficiency with MS Office suite of products. Experience with HMIS is preferred but not required.

Strong organizational, documentation, and time management skills.

OTHER REQUIREMENTS:

Background Check:This position requires a criminal background check

Health:Annual TB screening and other public screenings or immunizations as indicated by the program

Job Type: Full-time

Pay: $48,000.00 - $50,000.00 per year

403(b)

403(b) matching

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Schedule:

8 hour shift

Day shift

Monday to Friday

Apply on Indeed

https://www.indeed.com/viewjob?jk=b45ef27cd40f0e92&from=appshareios

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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