Case Manager - Hybrid Remote - Must be in Philly Area

Amcord Care Inc.; Southampton (PA); Remote; USD 40,000 - 55,000; Full time

Job summary

Amcord Care Inc. recherche un Coordinateur de Services pour assurer la coordination et la facilitation des services de soutien pour les participants âgés et/ou handicapés. Le poste nécessite une gestion de cas, des évaluations et une communication optimale. Travail à domicile avec des déplacements réguliers; heures de travail Lundi à Vendredi, de 9h à 17h.

Qualifications

• Bachelier en travail social ou expérience pertinente requise.
• Capacité à travailler de manière autonome avec intégrité.
• Bilinguisme préféré mais pas obligatoire.

Responsibilities

• Gérer un cas actif et évaluer les options pour répondre aux besoins de santé.
• Compléter une évaluation centrée sur la personne et assister les membres.
• Maintenir une communication continue avec les fournisseurs et le caseload.

Skills

Communication

Organisation

Empathie

Education

Bachelor’s degree in social work, psychology, or related field

3+ years of experience in a social service or health care related setting

Job description

Qualifications:

Bachelor’s degree in social work, psychology, or related field

OR

At least 3+ years of experience in a social service or health care related setting

Main Function:

Service Coordination is the process of identifying, coordinating, and facilitating all necessary supportive services and community resources for the elderly and/or disabled participants based on their individual needs. Service Coordinators will work from home as it will serve as their office, yet travel is required to visit participant's homes a few times a week.

Responsibilities:

• Attend and complete orientation training and ongoing annual training (remote);
• Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs;
• Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living;
• Inform and assist members with gaining access to needed LTSS and Medical Assistance services;
• Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed;
• Responsible to maintain ongoing communication internally and with caseload;
• Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan;
• Participate in remediation activities;
• Responsible for holding a caseload of 70-80 participants;
• Maintain ongoing communication with providers;
• Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan;
• Responsible to report all member incidents and allegations of neglect/abuse within 24 hours;
• Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees' rights.
• Willingness and ability to work in the field while also having the ability to work independently with integrity in a virtual setting.

**Needs reliable transportation and valid driver's license

**No weekends ( M-F : 9am - 5pm )

Bilingual preferred but not required!