Supporting Older Adults with Resources (SOAR) Program Manager

Baltimore County, MD; Towson (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Baltimore County Government's Department of Aging, Bureau of Long-Term Services and Supporting Older Adults with Resources (SOAR), seeks a Program Manager to oversee the SOAR program operations, including case management, in-home and community-based supports, and partial assistance with assisted living fees under grant funding.

Under supervision, the manager develops policies, administers grant functions, manages the budget, ensures compliance, supervises staff, coordinates with vendors, and

Qualifications

• Bachelor's degree in a social or behavioral science field.
• Four years of experience in human services with supervisory experience.
• Experience in intake/referral, counseling, or education is required.

Responsibilities

• Develops and enforces SOAR policies, ensuring compliance by clients, staff, and vendors.
• Oversees grant functions and service deliveries for SOAR.
• Administers the SOAR budget, reviewing and approving expenditures.
• Oversees grant reporting requirements and supports submissions.
• Manages HR for the SOAR team.
• Oversees vendor monitoring and contract development/renewals.
• Provides training and answers inquiries from staff and vendors.
• Serves as backup manager for other Senior Resources programs.

Skills

Supervisory experience

Program management

Human services

Budget oversight

Education

Bachelor's degree in social or behavioral science

Job description

The Department of Aging, Bureau of Long-Term Services and Supporting Older Adults with Resources (SOAR), has a vacancyfor a Program Manager.

Pay Schedule VI, Grade 32, Regular Schedule: 35 hours per week. This position is supported by grant funding and will remain active as long as funds are available.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Definition of Responsibility

Under direction, develops, administers, and supervises a major or diverse program that provides human services, and coordinates the program with other agencies and programs.
A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.
All interested transferandpromotional candidates must apply at this time.
List all promotions andchanges in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note:Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
Youmustattach your transcript(s), degree(s), certification(s), or professional license(s)to your application. Unofficial copies are acceptable.
Failure to submit proof of professional licenses, certifications, and Educationwill result in your application notbeingconsidered. Proof of license(s), certifications, and/or education must be submitted with each application.

Job Purpose

Under general supervision, oversees the daily management operations of the Supporting Older Adults with Resources (SOAR) Program. SOAR offers long-term, light-touch support services that help qualified older adults maintain independence. Services include case management, in-home and community-based supports, and partial assistance with assisted living fees.

Essential Job Duties

• Develops and executes SOAR policies and procedures and ensures ongoing compliance by clients, case managers, vendors, and program staff.
• Ensures the effective administration of all required SOAR grant functions and service deliveries.
• Ensures effective service administration for the SOAR program budget, including review and approval of program expenditures.
• Oversees and assists in the completion of all required grant reporting requirements.
• Provides human resources management for the SOAR team members.
• Ensures proper vendor monitoring and grant compliance for the SOAR vendors, including assistance with contract development and renewals.
• Provides training and responds to inquiries about SOAR from case managers, agency staff, and vendors.
• Functions as managerial backup for other programs in the Senior Resources Unit, including Home Delivered Meals, Adult Day Subsidy, Seniors in Need, Cleaning Clutter Services, and Legal Assistance.

Examples of Other Duties

• Represents the department or attends meetings, including: internal departmental, grantors, vendors, contractors, and multiple agency stakeholders.
• Leads and/or participates in special projects, meetings, and agency engagement activities.
• Performs other duties as assigned.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all essential job functions for each position in the class. Each position may not be required to perform all of the essential job functions listed.

Required Education and Experience

Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science;

Plus

Four years of experience providing human services, such as intake/referral, counseling, or education, including one year in a supervisory capacity.

(Related education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience. Additional experience in providing human services may be substituted on a year-for-year basis, up to a maximum of 2 years, for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Licenses and Certificates

Some positions within this classification may require possession of a valid driver's license equivalent to a Non-Commercial, Class C Maryland driver's license at the time of appointment.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of education to meet the position's required and preferred qualifications. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of professional license(s), certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalency documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:
ATTN: (SOAR) Program Manager
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

Youmustattach your transcript(s), degree(s), certification(s), or professional license(s)to your application. Unofficial copies are acceptable.

EXAMINATION PROCEDURE

Applicants will be evaluated based on their training and experience, as stated in their applications, including their responses to the supplemental questions. Applicants must clearly and completely state the dates and duties of their past and present experience for evaluation purposes.

Some positions may require employees to satisfactorily complete County-sponsored CPR and First Aid training. Employees must maintain this certification throughout their employment.
Employees in this classification may be assigned to work shifts that include evenings, nights, weekends, and holidays. They may also be called to duty in emergencies and may be required to work overtime as necessary.

Physical and Environmental Conditions

These positions are primarily sedentary but involve occasional walking, lifting, or other limited physical activities. Employees will be required to travel between work sites.

Medical Examination and Employment Background Investigation

Applicants selected for a position in Baltimore County must successfully complete an employment background investigation. This investigation will include, but is not limited to, a criminal background check, verification of education, and a fingerprint check.

Please note:

This position is supported by grant funding and will remain active as long as funds are available. While we hope for continued funding, employment beyond the current grant term is not guaranteed.