Supported Living Services Manager

Mains'l-Services,-Inc; Chico (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid Time Off

Paid Holidays

Paid Parental Leave

Sick Leave

Tuition Reimbursement

Jury Duty Leave

Job summary

Mains'l is seeking a compassionate and organized Supported Living Services (SLS) Program Manager in Chico, CA, to lead two 24-hour residential homes and a team of Direct Support Professionals and Coordinators.

You will coach staff, ensure high-quality, person-centered support, coordinate schedules, manage documentation, and build strong partnerships with families and regulatory partners while maintaining compliance and a positive team culture.

Qualifications

• Previous caregiving experience (required).
• Previous leadership or management experience (preferred).
• Experience supporting individuals with developmental or intellectual disabilities.
• Valid driver's license.
• Reliable transportation with current auto insurance.
• Ability to pass a DOJ/FBI background check (if applicable).
• Acceptable driving record.
• TB test and physical (if required).

Responsibilities

• Lead services for two 24-hour residential homes.
• Coach, mentor, and develop Direct Support Professionals and Support Coordinators.
• Inspire your team to provide exceptional, person-centered support.
• Help individuals achieve their personal goals and live meaningful, independent lives.
• Respond confidently during emergencies and provide guidance when staff need support.
• Complete required documentation and maintain compliance with state regulations and Mains'l policies.
• Coordinate schedules, approve timecards, and maintain attendance records.
• Partner with families, conservators, Far Northern Regional Center, HR, and fellow managers.
• Provide hands-on training and support in the homes.
• Help create a positive team culture where both employees and the people we support can succeed.

Skills

Leadership

Team management

Coaching

Communication

Caregiving experience

Job description

Supported Living Services (SLS) Program Manager

Location: Chico, Oroville & Paradise, CA

Pay: Starting at $23.00/hour

Lead with Purpose. MakeEvery DayMatter.

At Mains'l, we believe everyone deserves the opportunity to live a meaningful, independent lifeand that starts with incredible people like you.

We'relooking for a compassionate, organized, and motivated Supported Living Services (SLS) Program Managerto lead a team of dedicated Direct Support Professionals while helping adults with intellectual and developmental disabilities thrive in their own homes and communities.

Ifyou'resomeone who enjoys coaching others, solving challenges, building relationships, and making a lasting impact,we'dlove to meet you.

What You'll Do

As an SLS Program Manager, no two daysare the same.You'llbalance leadership, problem-solving, teamwork, and person-centered support while ensuring high-quality services for the people we support.

You'll:

• Lead services for two 24-hour residential homes.

• Coach, mentor, and develop Direct Support Professionals and Support Coordinators.

• Inspire your team to provide exceptional, person-centered support.

• Help individuals achieve their personal goals and live meaningful, independent lives.

• Respond confidently during emergencies and provide guidance when staff need support.

• Complete required documentation and maintain compliance with state regulations and Mains'l policies.

• Coordinate schedules, approve timecards, and maintain attendance records.

• Partner with families, conservators, Far Northern Regional Center, HR, and fellow managers.

• Provide hands-on training and support in the homes.

• Help create a positive team culture where both employees and the people we support can succeed.

What Makes You a Great Fit

We'relooking for someone who is:

• A natural leader who enjoys helping othersgrow.

• Calm under pressure and able to make thoughtful decisions.

• Highly organized and comfortable juggling changing priorities.

• An excellent communicator, both verbally and in writing.

• Passionate about serving people with developmental and intellectual disabilities.

• Comfortable working independently while collaborating with a supportive leadership team.

On-Call Responsibilities

Because the people we supportreceive services24-hours a day, our employees deserve support around the clock as well.

Program Managersparticipatein a rotating one-week on-call schedule every3–4weeks, fromFriday at 6:00 PM through the following Friday at 8:00 AM.

During your on-call week, you may:

• Answer questions from staff.

• Assistduring emergencies.

• Help find shift coverage when employees call out.

• Complete required documentation when needed.

• Occasionally provide direct support if coverage cannot be secured.

The good news?You'renever doing it alone.Our leadership team works together to support one another throughout each on-call rotation.

Schedule

• Full-Time (40 hours/week)

• Work phone available from8:00 AM–6:00 PM

• Rotating on-call schedule every 4–5 weeks

What You'll Need

• Previouscaregiving experience (required)

• Previousleadership or management experience (preferred)

• Experience supporting individuals with developmental or intellectual disabilities

• Valid driver's license

• Reliable transportation with current auto insurance

• Ability to pass a DOJ/FBI background check (if applicable)

• Acceptable driving record

• TB test and physical (ifrequired)

Why You'll Love Working at Mains'l

We know that supporting others starts with supporting our employees.

Full-time

team members enjoy:

• Health, dental, vision, and life insurance

• 401(k)

• Paid Time Off

• Paid Sick Leave

• Paid Holidays

• Paid Parental Leave

• Paid Bereavement Leave

• Two weeks of Paid Jury Duty Leave

• Tuition Reimbursement

• Ongoing training and professional development

• Opportunities to grow your career with a mission-driven organization

More Than a Job

Thisisn'tjust a management position.

It'san opportunity to lead with compassion, build an amazing team, and make a genuine difference in the lives of people who deserve every opportunity to live the life they choose.

Ifyou'reready for meaningful work, strong teamwork, and a career with purpose—we'dlove to hear from you.

Pay:Starting at $23.00/hour, max pay of $26.00 per hour based on years of service in the role at Mains'l

Mains'l is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and applicants.