Support Worker – Young People (Progression Coach)

Central Recruitment Services Ltd.; North Carolina; On-site; USD 25,000 - 28,000; Full time

Job summary

Central Recruitment Services Ltd. is recruiting three Progression Coaches to support young people (18+) in Durham-based services that help them move into independent accommodation.

Shifts vary: 07:30-15:30, 09:00-17:00 and 14:00-22:00, with lone-working responsibilities across two supported accommodations. UK driving licence required to access client sites and travel between locations.

Qualifications

• Experience working with young people or those affected by homelessness.
• Experience holding a caseload and knowledge of risk assessments and safeguarding.
• Ability to maintain professional boundaries and work collaboratively.
• Full UK driving licence and access to a car.
• Willingness to lone work across two supported accommodations.

Responsibilities

• Hold a caseload of up to 8 clients and conduct regular key-working sessions.
• Develop and review Support Plans with clients and update as needed.
• Ensure safety and wellbeing, following safeguarding procedures.
• Provide personalised and flexible support to access education, training and volunteering.
• Coordinate with external agencies and manage information sharing.
• Prepare accommodation for new clients and support their transition.
• Support volunteers and residents' meetings; assist with building security.

Skills

Literacy skills

Numeracy skills

IT skills

Driving licence

Job description

Central Recruitment is working with a prominent national homelessness charity, whose work includes supporting and accommodating young people.

Our client is currently recruiting for three Progression Coaches to work in the Durham area at services that provide support to young people (aged 18+) to help them move on to their own independent accommodation.

Shift times

• 07:30 - 15:30, 09:00 - 17:00 and 14:00 - 22:00

Pay

• £15.20 per hour (£13.56 per hour, with £1.64 holiday pay)

Please note: You will be required to work across two supported accommodations and provide outreach support to young people across the Durham area. This role involves lone working.

Key responsibilities:

• Hold a caseload of up to 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
• Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
• Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
• Manage the security of the building

What we’re looking for:

• Experience working with young people or those affected by homelessness
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
• Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
• Experience of managing challenging behaviour, including responding calmly to crisis
• Strong literacy, numeracy and IT skills and ability to take notes
• Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
• Essential: Full UK driving licence and access to a car

Further requirements:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.

• Experience working with young people or those affected by homelessness
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
• Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
• Experience of managing challenging behaviour, including responding calmly to crisis
• Strong literacy, numeracy and IT skills and ability to take notes
• Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
• Essential: Full UK driving licence and access to a car