Support Technician

Vector Security, Inc; Lyons (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k retirement savings plan

Job summary

Vector Security is hiring an entry-level Support Technician to assist senior technicians with installations and servicing for residential and commercial customers. The role requires a valid driver’s license, strong communication, and the ability to learn technical systems.

Location options include Vidalia, GA or Savannah, GA, with on-the-road opportunities. It’s a great entry point into a growing security solutions company that supports career growth and extensive training.

Qualifications

• Education: High School Diploma or equivalent required.
• License: Must possess a valid driver's license.
• Communication: Must communicate professionally with customers and teammates.
• Technical: Ability to understand technical functionality of systems learned online or hands-on.

Responsibilities

• Assist Experienced Technicians with Installations and Servicing of residential/commercial customers.
• Demonstrate ability to learn and retain information for future use and to walk through simple issues to resolution.
• Utilize hand tools and basic power tools.
• Keep job site clean and organized for safety and efficiency; ensure tools are accessible.
• Interact with peers, manager, and customers effectively.

Skills

Communication

Technical understanding

Education

High School Diploma or equivalent

Driver's license

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as an Support Technician!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Job Location: Vidalia, GA or Savannah, GA / On the Road

The Support Technician is an entry-level position . The candidate will assist more senior technicians with install ation s and /or servicing of residential and /or commercial customers as required . Responsibilities also include a willingness and ability to learn , organizational skills and effective communications .

Responsibilities:

• Assist Experienced Technicians with Installations and/or Servicing:
  • De monstrate the ability to learn and retain information for future use .
  • Employ basic logic skills and ability to walk through a simple issue to resolution.
  • Utilize hand tools and basic power tools.
  • Keep job site clean & organized so work can be performed in the safest manner possible, and tools and equipment can be found quickly.
  • Interact with and c ommunicate with peers, manager , and customers effectively.

Qualifications:

• Education/Experience :
• High School Diploma or equivalent . No industry experience - Required .
• Receives skills and training from management, peers, and training curriculum.
• Certification/License:
  • Must possess a valid driver’s license.
• Communication:
  • Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Technical:
  • Must be able to understand technical functionality of various systems learned on-line and/or via hands-on instruction.

Our Total Rewards packing includes (but is not limited to)

• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Employee Assistance Program (EAP)

About Us:

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN)division provides national security solutions for multi-site organizations, while Managed Network Services (MNS)delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideals, we'd love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.