Support Tech Lead, Ground FL OR Atlanta

Northside Hospital; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Northside Hospital in Atlanta seeks a Support Technician II to assist the surgical team and coordinate activities for clinical staff within the Operating Room. The role supports efficient room turnover and safety in a fast-paced surgical environment.

The ideal candidate will have a high school diploma, two years of related surgical experience, and a current BLS certification, with strong communication skills and the ability to work under pressure.

Qualifications

• High school graduate or equivalent.
• Two years of directly related experience in a surgical setting.
• Must be able to read, write, and follow written and verbal instructions.
• Ability to follow-up on information with staff members.
• Have excellent public contact skills—courteous, tactful, friendly; able to work well with others.
• Ability to organize workday and environment to get job done.
• Ability to handle multiple requests and work in a stressful environment.
• Maintain current BLS certification.

Responsibilities

• Coordinates activities for Support Technicians and provides instruction and training of clinical support personnel within the surgery environment during an assigned shift.
• Supports operations in the Operating Room to ensure timely room turnover and environmental safety.
• Maintains procedural equipment, gas cylinders and patient transfer devices in good working order.
• Leads training and assists in validation of competency with Surgical Services Administration and Education teams.

Education

High school graduate

Two years of surgical experience

BLS certification

Strong communication and teamwork

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Coordinates and assists with assigning activities to Support Technicians and providing instruction and training of clinical support personnel within the surgery environment during an assigned shift. Works as part of the surgery team to support operations in the overall delivery of care in the Operating Room. This role is directly accountable to ensure clinical support staff provide timely room turnover, maintain environmental safety, secure and maintain (in good working order) various procedural equipment, gas cylinders and patient transfer devices. This role provides new hire training and assists in validation of competency in coordination with Surgical Services Administration and Education team, requiring knowledge of the Support Technician II role. Lead Support Technician II participates in the planning and development of relevant quality improvement and safety initiatives supporting pediatric, adolescent, adult and geriatric patients.

REQUIRED:

1. High school graduate or equivalent
2. Two years of directly related experience in a surgical setting.
3. Must be able to read, write, and follow written and verbal instructions
4. Ability to follow-up on information with staff members
5. Have excellent public contact skills-courteous, tactful, friendly; able to work well with others
6. Ability to organize workday and environment to get job done
7. Ability to handle multiple requests and work in a stressful environment
8. Maintain current BLS certification

PREFERRED

1. Certified Nursing Assistant
2. One or more years in Environmental Services in healthcare setting
3. Hospital experience.