Support Tech Lead, Ground FL OR Atlanta

Northside-Hospital-Inc.; Atlanta (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Northside Hospital in Atlanta is seeking a proactive Lead Support Technician to join the surgery team. You will coordinate and assign activities to Support Technicians and provide instruction and training of clinical support personnel within the operating room, ensuring timely room turnover and environmental safety.

This role supports competency validation with Surgical Services Administration and Education, contributes to quality improvement initiatives for pediatric to geriatric patients, and

Qualifications

• High school diploma or equivalent.
• Two years of directly related experience in a surgical setting.
• Ability to read, write, and follow written and verbal instructions.
• Ability to follow-up on information with staff members.
• Excellent public contact skills—courteous, tactful and friendly; able to work well with others.
• Ability to organize workday and environment to get the job done.
• Ability to handle multiple requests and work in a stressful environment.
• Maintain current BLS certification.

Responsibilities

• Coordinate and assist with assigning activities to Support Technicians and training of clinical support personnel within the surgery environment.
• Work as part of the surgery team to support operations in the delivery of care in the Operating Room; ensure timely room turnover and safety.

Skills

Public interaction

Organizational skills

Multitasking

Communication

Education

High school diploma

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Coordinates and assists with assigning activities to Support Technicians and providing instruction and training of clinical support personnel within the surgery environment during an assigned shift. Works as part of the surgery team to support operations in the overall delivery of care in the Operating Room. This role is directly accountable to ensure clinical support staff provide timely room turnover, maintain environmental safety, secure and maintain (in good working order) various procedural equipment, gas cylinders and patient transfer devices. This role provides new hire training and assists in validation of competency in coordination with Surgical Services Administration and Education team, requiring knowledge of the Support Technician II role. Lead Support Technician II participates in the planning and development of relevant quality improvement and safety initiatives supporting pediatric, adolescent, adult and geriatric patients.

Qualifications

REQUIRED:

• High school graduate or equivalent
• Two years of directly related experience in a surgical setting.
• Must be able to read, write, and follow written and verbal instructions
• Ability to follow-up on information with staff members
• Have excellent public contact skills-courteous, tactful, friendly; able to work well with others
• Ability to organize workday and environment to get job done
• Ability to handle multiple requests and work in a stressful environment
• Maintain current BLS certification

PREFERRED

• Certified Nursing Assistant
• One or more years in Environmental Services in healthcare setting
• Hospital experience.

Work Hours:

7AM-3PM

Weekend Requirements:

No

On-Call Requirements:

No