Guest Experience Support Specialist (Bar/Host/Runner)

Thunderdome Restaurant Group; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401K eligibility

Career growth

Job summary

The Eagle Oxmoor in Louisville, KY, part of Thunderdome Restaurant Group, is seeking motivated support team members. You will contribute to the guest experience across roles like bar back, host, food runner, and server assistant, with an emphasis on friendly service and efficient operations.

Responsibilities include greeting guests, answering phones, assisting with carry-out, supporting the service and bar teams, and maintaining a clean, safe environment while following our brand standards and

Qualifications

• Experience in hospitality or guest service preferred.
• Ability to stand, move, and lift up to 50 pounds.
• Strong communication and teamwork skills.

Responsibilities

• Greet guests, answer phones, and assist with reservations as needed.
• Support service team with clearing, cleaning, and resetting tables.
• Assist bar team with bar prep, stocking, and glassware cleaning.
• Handle guests' requests and complaints professionally and ensure guest satisfaction.
• Maintain a positive and cooperative team environment.

Skills

Guest service

Team player

Communication

Job description

The Eagle Oxmoor in Louisville, KY, part of Thunderdome Restaurant Group, is seeking motivated support team members. You will contribute to the guest experience across roles like bar back, host, food runner, and server assistant, with an emphasis on friendly service and efficient operations.

Responsibilities include greeting guests, answering phones, assisting with carry-out, supporting the service and bar teams, and maintaining a clean, safe environment while following our brand standards and