Support Staff Technician 7307

Meridian Health Services; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO & paid holidays

Comprehensive benefits

401(k) with company match

Career growth and licensure support

Wellness programs

Job summary

Meridian Health Services is seeking a dedicated Support Staff Technician for our Fort Wayne, IN office. In this front-desk role, you will welcome patients, support daily operations, assist with appointments, and help maintain a smooth clinic workflow.

The ideal candidate brings 2+ years of office experience in a medical setting, strong data-entry skills, and a patient-centered approach. This full-time role runs Monday–Friday, 8am–5pm.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.
• A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• Travel, up to 30%, for coverage and training.

Education

High school diploma or equivalent

Tools

NextGen

Job description

Career Opportunities with Meridian Services Corporation

A great place to work.

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Join Meridian Health Services — Where Your Work Changes Lives

At Meridian Health Services, our mission is simple yet powerful: expand access to whole-person healthcare so individuals in underserved communities receive the quality care they deserve. By integrating physical, mental, and social health, we’re reshaping lives—and you can be part of that impact.

We’re seeking a dynamic and compassionate Support Staff Technician to join our team at our Fort Wayne, IN office. In this front-desk role, you’ll be the welcoming face of Meridian—supporting daily operations, assisting patients, and keeping our clinic running smoothly.

If you’re passionate about helping others and driven by a mission that matters, you’ll thrive here. This position will work Monday through Friday 8am - 5pm.

What You’ll Do as a Support Staff Technician

• Provide friendly, professional communication with patients, staff, and the public
• Answer calls, schedule and reschedule appointments, and route messages
• Collect co-pays and process payments
• Manage medical records, releases of information, and new patient charts
• Handle incoming and outgoing mail (USPS, UPS, FedEx)
• Check in patients in NextGen
• Travel, up to 30%, for coverage and training.

What You Bring as a Support Staff Technician

• High school diploma or equivalent
• 2+ years of office or administrative experience (medical setting preferred)
• Strong computer and data-entry skills
• Excellent communication, organization, and multitasking abilities
• Professionalism, discretion, and a patient-centered mindset
• A valid driver's license with a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance

Why to be a Support Staff Technician at Meridian?

• Mission-driven work in integrated, whole-person healthcare
• Generous PTO & paid holidays
• Comprehensive benefits + 401(k) with company match
• Career growth and advancement opportunities
• Professional development and licensure support
• Wellness and financial wellness programs
• Merit-based pay increases

All employees must pass a drug screen, TB test, background check, and fingerprinting. Flu and COVID vaccines are recommended, and we follow COVID-related safety protocols.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.