Support Staff / Food Runner

Cache; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Cache, Chicago, IL is hiring for a guest-focused server role at our Canal Street location. You will welcome guests, support the service team, and ensure timely delivery of food and beverages.

The ideal candidate has 1-4 years in hospitality, flexibility for weekends/holidays, a professional appearance, and ServSafe and Bassett certifications. Responsibilities include opening/closing duties and handling guest payments with a can-do attitude.

Qualifications

• 1-4 years of related hospitality experience preferred.
• Availability to work weekends, holidays, and opening/closing shifts with AM/PM flexibility.
• ServSafe and Bassett certifications required.

Responsibilities

• Welcome guests on the floor and maintain a strong presence.
• Support servers and bartenders to ensure smooth, timely service.
• Deliver food and beverages promptly while verifying order accuracy.
• Maintain knowledge of food, bar, and beverage menus to assist guests.
• Anticipate guest needs and respond professionally to requests.
• Assist with opening, closing, setup, breakdown, and cleaning of tables and service areas.
• Communicate guest orders and special requests to kitchen and service team.
• Assist with closing guest checks and processing payments.

Skills

Guest service

Communication skills

Professional appearance

Time management

Education

ServSafe certification

Bassett certification

Job description

***THIS ROLE IS LOCATED at one of our Portfolio locations. **

Cache

310 S. Canal Street

Chicago, IL 60606

https://www.canalstreetchicago.com/

Pay rate: $12.96 per hour plus tips

Key Responsibilities:

• Welcome guests warmly and maintain a strong presence on the floor.
• Support servers and bartenders to ensure smooth, timely service.
• Deliver food and beverages promptly while verifying order accuracy and presentation.
• Maintain knowledge of food, bar, and beverage menus to assist guests as needed.
• Anticipate guest needs and respond professionally to requests or concerns.
• Assist with opening, closing, setup, breakdown, and cleaning of tables and service areas.
• Communicate guest orders and special requests accurately to the kitchen and service team.
• Assist with closing guest checks and processing payments when required.

Qualifications:

• 1-4 years of related hospitality experience preferred.
• Availability to work weekends, holidays, and opening/closing shifts with AM/PM flexibility.
• Strong sense of urgency, professionalism, and guest-focused mindset.
• Ability to communicate clearly and maintain a polished appearance
• ServSafe and Basset certifications required.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE WITH REGARD TO RACE, SEX, SEXUAL ORIENTATION, SEXUAL PREFERENCE, COLOR, NATIONAL ORIGIN, CITIZENSHIP, HANDICAP OR DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITIONS, OR ANY OTHER CATEGORY PROTECTED BY LAW IN REGARD TO ANY EMPLOYMENT DECISIONS.

Source: Hospitality Online