Support Staff

Cache; Chicago (IL); On-site; USD 15,000 - 21,000; Full time

Job summary

Cache in Chicago, IL is seeking a hospitality professional to warmly welcome guests, assist servers and bartenders, and ensure prompt, accurate service on the floor. You will deliver food and beverages, maintain menu knowledge, and respond professionally to guest requests while keeping a polished appearance.

This role requires 1–4 years of related hospitality experience, weekend/holiday availability, ServSafe and Basset certifications, and a strong sense of urgency.

Qualifications

• 1-4 years of hospitality experience preferred.
• Weekend, holiday, and opening/closing shifts availability (AM/PM).
• Urgency, professionalism, and guest-focused mindset required.
• Clear communication and polished appearance required.
• ServSafe and Basset certifications required.

Responsibilities

• Welcome guests warmly and maintain floor presence.
• Support servers and bartenders for smooth service.
• Deliver food and beverages promptly with order accuracy.
• Maintain knowledge of menus to assist guests.
• Anticipate guest needs and respond professionally.
• Open/close/setup/breakdown/clean service areas.
• Communicate orders and special requests to kitchen and team.
• Assist with closing guest checks and payments.

Skills

Hospitality experience

Guest service mindset

Clear communication

Professional appearance

Education

ServSafe certification

Basset certification

Job description

***THIS ROLE IS LOCATED at one of our Portfolio locations. **

Cache

310 S. Canal Street

Chicago, IL 60606

https://www.canalstreetchicago.com/

Pay rate: $12.96 per hour plus tips

Key Responsibilities:

• Welcome guests warmly and maintain a strong presence on the floor.
• Support servers and bartenders to ensure smooth, timely service.
• Deliver food and beverages promptly while verifying order accuracy and presentation.
• Maintain knowledge of food, bar, and beverage menus to assist guests as needed.
• Anticipate guest needs and respond professionally to requests or concerns.
• Assist with opening, closing, setup, breakdown, and cleaning of tables and service areas.
• Communicate guest orders and special requests accurately to the kitchen and service team.
• Assist with closing guest checks and processing payments when required.

Qualifications:

• 1-4 years of related hospitality experience preferred.
• Availability to work weekends, holidays, and opening/closing shifts with AM/PM flexibility.
• Strong sense of urgency, professionalism, and guest-focused mindset.
• Ability to communicate clearly and maintain a polished appearance
• ServSafe and Basset certifications required.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE WITH REGARD TO RACE, SEX, SEXUAL ORIENTATION, SEXUAL PREFERENCE, COLOR, NATIONAL ORIGIN, CITIZENSHIP, HANDICAP OR DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITIONS, OR ANY OTHER CATEGORY PROTECTED BY LAW IN REGARD TO ANY EMPLOYMENT DECISIONS.

Source: Hospitality Online