Support Staff

The Salvation Army USA Western Territory; Honolulu (HI); On-site; USD 30,000 - 40,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a full-time Support Staff member to supervise the residential living environment and support continuum clients under the supervision of the Clinical Support Services Supervisor. Duties include orientation for new clients, coordinating room assignments, and crisis support as needed.

A GED or equivalent is required, with AA degree preferred. Strong communication skills and a valid driver's license are essential for daily operations and client

Qualifications

• Minimum GED or equivalent; AA degree preferred.
• Experience with substance abuse or social services is desirable.
• Strong written and verbal communication skills.
• Valid driver’s license required.

Responsibilities

• Supervise and secure the residential living environment.
• Coordinate community appointments and monitor attendance.
• Provide orientation to newly admitted clients.
• Coordinate client room assignments and kitchen crew schedules.
• Assist clients with crisis management and related case issues.
• Maintain knowledge of Programs Policy and Procedures.

Skills

Written and verbal communication

Driver's license

Word processing

Computer experience

Education

GED or equivalent

AA degree preferred

Tools

Word processing

Computer experience

Job description

Description

ATS is seeking to fill a full-time Support Staff position (38 hours/wk). Under the supervision of the Clinical Support Services Supervisor, the Support Staff is responsible for the supervision, security and physical condition of the residential living environment and support of ATS continuum clients. May be responsible for overnight supervision of the residential clients and as needed, provides "back-up" to Detox staff for unusual admissions, crisis situation, or any on-going emergency assistance that Detox staff may encounter. Coordinates residential clients' community appointments and monitors client program services attendance and behavior. Provides newly admitted residential clients with program orientation sessions. Coordinates client room assignments and kitchen crew work schedules and assists clients with crisis management and related case management issues. As needed, provides daily client services such as client educational sessions, group recreational outings, etc. Must have a thorough working knowledge and understanding of the current Programs Policy and Procedures.

A minimum of a GED or equivalent required, and prefer an AA degree. Prefer at least one-year experience working with substance abuse treatment clients or clients needing other social services. Must be able to be both supportive of and relate will with substance abuse clients. Needs effective written and verbal communications skills. Prefer word processing/computer experience. Must have a current driver's license.

Education

High School or Equivalent (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.