Support Specialist

Behavioral Health Network, Inc (BHN); Westfield (MA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Generous PTO

Medical/Dental/Vision benefits

403(b) plan

Tuition reimbursement

Job summary

Behavioral Health Network, Inc (BHN) is hiring a Residential Support Specialist in Westfield, Massachusetts. This role offers the opportunity to help adults with mental health needs by providing essential support in a 24/7 residential program, aiming to enhance recovery and promote independence.

Ideal candidates should possess a high school diploma or G.E.D., and experience in human services is preferred. The position offers competitive pay at $21 per hour and the chance to work in a mission-driven environment.

Qualifications

• At least three months of experience in human services preferred.
• Valid driver's license and reliable vehicle required.
• Commitment to empowerment, growth, human rights, and community integration.

Responsibilities

• Monitor individuals' health and well-being.
• Provide medication support and document services.
• Deliver crisis intervention and emergency support.
• Plan community activities and social engagement.

Skills

Bilingual in Spanish

Experience in human services

Emergency support

Crisis intervention

Daily living skills assistance

Education

High school diploma or G.E.D.

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe’s Top 10 Employers in Massachusetts. Since 1938, we’ve been providing high-quality, affordable, and culturally responsive behavioral health care to children, adults, families, and communities.

What We Offer

• Mission-driven work – help adults with mental health needs build independence and recovery
• Career growth – one third of our positions are filled through internal promotions
• Comprehensive benefits – generous PTO, medical/dental/vision, 403(b), tuition reimbursement
• Supportive environment – training provided, including MAP certification
• Fast-paced and meaningful work – no two days are the same

What You’ll Do

As a Residential Support Specialist in BHN’s ACCS (Adult Community Clinical Services), you will provide direct services to individuals living in a 24/7 residential program that helps individuals meet their goals and reduce hospitalizations. ACCS provides clinical and rehabilitative interventions to aid in client’s mental illness recovery.

• Monitor individuals’ health and well-being, assisting with daily living skills and encouraging independence
• Provide medication support and document services provided
• Initiate and support quality of life through empowerment, respect, and dignity
• Deliver crisis intervention and emergency support as needed
• Plan and facilitate opportunities for community activities and social engagement
• Help individuals build and maintain social support networks and relationships
• Maintain updated credentials through trainings, meetings, and certifications

Pay for this role is $21 per hour

Who You Are

• High school diploma or G.E.D. (required)
• Bilingual in Spanish (preferred)
• At least three months of experience in human services (preferred)
• Valid driver’s license and reliable vehicle available for working hours (required)
• Commitment to empowerment, growth, human rights, and community integration
• Training provided by BHN – no prior certifications required