Support Specialist

HopeWest; Grand Junction (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

UMR health insurance

Delta Dental

VSP Vision

PTO and medical leave

FAMLI program

403B retirement match

Life insurance

Employee Assistance Program

Job summary

HopeWest in Grand Junction, CO is seeking an on-site Support Specialist for the Day Center. You will greet and check in participants, ensure everyone is welcome and assist as needed, and support Day Center operations with scheduling and organization.

The role requires a high school diploma and at least one year of admin or healthcare experience, plus a valid Colorado driver's license. Proficiency with EMR and Microsoft Office is helpful.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year administrative support, healthcare, or related experience required.
• Valid Colorado driver's license, adequate automobile insurance, and reliable transportation.

Responsibilities

• Greet and check in participants upon arrival and ensure a welcoming environment.
• Answer incoming phone calls in a welcoming, competent manner.
• Provide administrative and practical support to PACE Day Center staff using scheduling and organizational skills.

Skills

Multi-tasking

Relationship-building

Interpersonal communication

Attention to detail

EMR proficiency

Meeting notes

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Support Specialist, Day Center

Schedule: Monday-Friday, 8:00am-5:00pm

This position is on-site in Grand Junction, CO

The Support Specialist for the day center will greet and check in participants upon arrival, assuring all are welcome and receive any assistance needed. This role will ensure incoming phone calls will be answered in a manner to promote welcoming and competent customer service experience. The Support Specialist provides administrative and practical support to the PACE Day Center staff and operations using efficient and effective scheduling and organizational skills.

What is PACE?

PACE or Program of All-inclusive Care for the Elderly is a federal and state funded program that provides comprehensive, coordinated, and proactive whole-person care to help maintain and improve seniors' health so they can live safely in their homes. There are 180 PACE programs, serving more than 80,700 participants in 33 states.

Minimum Qualifications

• High school diploma or equivalent required.
• Minimum of one (1) year administrative support, healthcare, or related experience required.
• Valid Colorado driver's license, adequate automobile insurance, and unlimited access to reliable transportation maintained throughout employment.

Knowledge, Skills & Abilities

• Ability to multi-task with frequent interruptions.
• Effectively work with and build relationships with others.
• Ability to interact effectively with a variety of people and personalities.
• Attention to detail; accuracy in all work.
• Proficient with EMR, and Microsoft office products.
• Ability to accurately capture meeting notes.
• Ability to adapt to changing priorities while consistently demonstrating professionalism, accountability, and HopeWest's mission and values.

Why Join Us?

• Pay range starting at $18.07-$20.00 per hour, depending on experience.
• Meaningful work that supports quality care.
• Collaborative and mission-driven culture.
• Opportunities for professional growth and development.
• UMR health, Delta Dental, VSP Vision insurance effective the month following a start date.
• Immediately begin accruing PTO and medical leave.
• Colorado Family and Medical Leave Insurance (FAMLI) program.
• Up to 3% match on 403B Retirement.
• Employer paid life insurance and Employee Assistance Program
• The opportunity to make a positive impact on patients, families, employees, and the community.

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief – one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will be open until filled.