Support Specialist

hallmarkhcs; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hallmark Health Care Solutions is seeking a Support Specialist to effectively assist vendors and clients as part of our rapidly growing team in Dallas, Texas. You will coordinate activities and provide frontline support to ensure seamless use of our products.

Ideal candidates are reliable, communicative, with a proactive mindset to resolve issues, document interactions, and escalate when needed to maintain high levels of client satisfaction.

Responsibilities

• Support and coordinate activities for vendors and clients to ensure smooth use of our products.

Job description

At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people—grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes.

Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years’ experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes.

Hallmark Health Care Solutions, Inc (HHCS) is seeking Support Specialist to effectively support our vendors and clients. This role will be accountable for support and coordination of all activities. HHCS is undergoing rapid growth, and the Support Specialist will play a key role in supporting our products’ use by our clients and vendors.