Support Software Engineer II — Remote-Friendly

Inspira Financial; Oak Brook (IL); On-site; USD 91,000 - 111,000; Full time

Job summary

Inspira Financial is seeking a Software Engineer II/Support Engineer II to ensure reliability and efficiency of our systems. You will work across engineering, operations, and customer success, diagnosing issues, triaging requests, and enabling data corrections in health-benefits infrastructure.

The role requires hands-on technical experience, agility across teams, and a focus on live systems handling money movement and regulatory compliance.

Qualifications

• 2+ years of software or support engineering experience.
• Strong analytical and problem-solving skills.
• Practical AI experience with tools like Claude Code and Copilot.
• Bachelor’s degree in computer science or equivalent.

Responsibilities

• Support Engineering and Operations across teams.
• Handle escalations end-to-end without manager intervention.
• Diagnose issues in money movement and compliance areas.
• Collaborate with engineering to improve runbooks.
• Monitor dashboards and incident triage.
• Document troubleshooting procedures and share knowledge.

Skills

JavaScript

TypeScript

React

Git

PostgreSQL

GCP

DataDog

GraphQL

Education

Bachelor’s degree in computer science or equivalent experience

Tools

DataDog

GraphQL

Google BigQuery

Plaid API

Job description

Inspira Financial is seeking a Software Engineer II/Support Engineer II to ensure reliability and efficiency of our systems. You will work across engineering, operations, and customer success, diagnosing issues, triaging requests, and enabling data corrections in health-benefits infrastructure.

The role requires hands-on technical experience, agility across teams, and a focus on live systems handling money movement and regulatory compliance.