Support Services Technician II

Catalent; Kansas City (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Catalent is seeking a Support Services Technician II for its Kansas City facility. This full-time position focuses on supporting manufacturing operations, ensuring compliance with safety and quality standards, and maintaining equipment. Ideal candidates will have a High School Diploma and experience in solid dosage manufacturing, along with strong communication and troubleshooting skills. Join a company dedicated to improving lives and providing rewarding career opportunities.

Benefits

Generous 401K match

Medical, dental, and vision benefits

Tuition Reimbursement

WellHub program for physical wellness

Employee Resource Groups for D&I

Exclusive discounts through Perkspot

Qualifications

• Solid dosage manufacturing experience highly preferred.
• Demonstrated outstanding troubleshooting skills.
• Good communication and problem-solving skills.

Responsibilities

• Train and perform setup, manufacturing, and cleaning operations.
• Ensure compliance with cGMP and safety procedures.
• Assist with work orders and maintain quality standards.

Skills

Troubleshooting

Communication

Problem-solving

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Catalent is a global, high-growth, public company and a leading partner for the pharmaceutical industry in the development and manufacturing of new treatments for patients worldwide. Your talents, ideas, and passion are essential to our mission : to help people live better, healthier lives.

Catalent’s Kansas City facility is home to our Oral & Specialty Drug Delivery, Biologics Analytical Services and Clinical Supply Services businesses. The site provides a range of integrated services for oral solid dosage forms, from formulation development and analytical testing to clinical and commercial-scale manufacture. The Kansas City facility is a Center-of-Excellence for our Biologics Analytical Services business. Our talented team has over 25 years of experience providing analytical services for stand-alone and integrated biologics projects.

Catalent Pharma Solutions in Kansas City, MO is hiring a Support Services Technician II role. At the direction of the Zone Operations Manager or Pharmaceutical Manufacturing Lead, the Support Services Technician II is responsible for training and performing efficient set up / tear down, manufacture and cleaning of all equipment and processes associated with manufacturing operations with direct supervision or partnership with a Pharmaceutical Technician, Senior Pharmaceutical Technician or Pharmaceutical Manufacturing Lead. The Support Services Technician is responsible for adhering to policies and procedures with an emphasis on regulatory related processes such as SOPs, cGMP and safety in compliance with the CFRs and meets the business needs of the organization.

This is a full-time position : Monday – Friday, Days. Hourly, Onsite.

Catalent is committed to a Patient First culture through excellence in quality andcompliance, and to the safety of every patient, consumer, and Catalent employee.

The Role

Responsible for ensuring cGMP compliance and generally good housekeeping. Ensures 5S standards are met and maintained. Ensure that the facility is kept “tour ready” at all times and people / material / flow / cleaning and zone concepts are maintained at all times

Responsible for informing Senior Pharmaceutical Technician or Pharmaceutical Manufacturing Lead of work orders to be placed for processing rooms and equipment within core group

Ensures product is visually inspected to ensure quality requirements are thoroughly met

Ensures that all Catalent safety procedures are followed and identifies / communicates the necessary adjustments to address potential safety concerns. Will also ensure the proper use of PPE (Personal Protection Equipment)

Focuses on learning all equipment within core group while maintaining high quality standards

Strives to drive reductions in unplanned deviations and focuses on troubleshooting identified equipment malfunctions under the supervision of a Senior Pharmaceutical Technician or Pharmaceutical Manufacturing Lead

Support Services Technician should have high ability to learn batch records to ensure clarity and drive accuracy for processing

Ensures that training is up to date and progressing for core group with direction from Senior Pharmaceutical Technician or Pharmaceutical Manufacturing Lead

Ensures that areas of control are processing under GMP conditions and applicable SOP’s are being strictly followed. Provides information to support core group metrics and efficiency increases

All other duties as assigned;

The Candidate

Required a High School Diploma

Must have demonstrated outstanding troubleshooting skills

Solid dosage manufacturing experience highly preferred

Experience writing and executing technical documents highly desired

Possess good communication and problem-solving skills highly desired

Working knowledge of Microsoft Outlook, Word, Excel, Internet Explorer required

Ability to work well with people of diverse cultures preferred

Individual may be required to sit, stand, walk regularly and occasionally lift up to 50 pounds

Occasional requirement to work in cold environment to fill orders (walk-in refrigerator / freezer)

Why you should join Catalent :

Defined career path and annual performance review and feedback process

Diverse, inclusive culture

Positive working environment focusing on continually improving processes to remain innovative

Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives

Several Employee Resource Groups focusing on D&I

Dynamic, fast-paced work environment

Community engagement and green initiatives

Generous 401K match

Company match on donations to organizations

Medical, dental and vision benefits effective day one of employment

Tuition Reimbursement– Let us help you finish your degree or start a new degree!

WellHub program to promote overall physical wellness

Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone’s safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.

personal initiative. dynamic pace. meaningful work.

Visit to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives : Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and / or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and / or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers :

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice .