Support Services Supervisor — Lead Ops (Weekly Pay)

Cushman & Wakefield; Eddyville (IA); On-site; USD 74,000 - 87,000; Full time

Benefits offered by this job

Weekly pay

Benefits day one

Advancement opportunities

Training

Safety wear

Job summary

Cushman & Wakefield is seeking a Support Services Supervisor in Eddyville, IA. This role leads sanitation, cleaning, and maintenance operations, ensuring customer satisfaction and safety.

The position requires strong leadership within an industrial setting and collaboration with the HR department to hire and develop staff. Benefits include weekly pay, comprehensive first-day benefits, and opportunities for advancement.

Qualifications

• Minimum 5 years' experience in an industrial setting.
• Good facilitator skills and strong computer skills.
• Interpersonal skills with ability to work with all levels of the organization.
• Ability to lead work within cross-functional teams.

Responsibilities

• Evaluate the work of those under and make recommendations on ways to improve.
• Evaluate processes and visit with employees on ways to improve processes.
• Visit with customers regarding issues in the areas under this Supervisor and how issues can be resolved.
• Completing inspections and Master Cleaning Schedules electronically.
• Prioritize/Schedule/Plan sanitation work.
• Communicate schedules to the teams.
• Meet with customer on regularly scheduled intervals, and as needed for emergencies, to assess customer needs, define team/employee performance levels and ensure customer satisfaction for assigned areas.
• Ensure safety of employees and company/customer property, to the greatest degree possible in the field.
• Assist with interviews for potential employees; make hiring recommendations to HR department.
• Conduct employee performance reviews.
• Assist employees with setting immediate work goals and career path goals.
• Disciplinary actions as needed.
• Maintain documentation for any employee issues that arise.
• Keep HR apprised of any potential issues in this area.
• Review and approve time-off requests.
• Appropriately schedule employee time off to ensure proper manpower levels.
• Inform employees of any denials of time off and explain reasoning to them.
• Ensure tour readiness, including schedules, customer needs, manpower etc.
• Address all team issues and take appropriate action.
• Be a continual resource to the teams.
• Maintain direct on-going communication with other company supervisors to ensure smooth workflow processes.
• Assist in the development of long-range planning in assist of the company’s goals and objectives
• Accept feedback from others, set goals to improve performance based upon this feedback.
• Inspires and motivates others to perform well.
• Exhibit objectivity and openness to others’ views.
• Take care of time off requests
• Continually look for work improvement processes, i.e., finding better, more efficient ways to achieve work goals and budgeting.
• Hands-on assistance when short on manpower
• Continually look for cost savings for the customer and company.
• Promote company functions and activities.
• Promote teamwork and unity within the company.
• Maintain confidentiality for C&W Services and customers of all work-related issues and plans.
• Assist with maintaining company property, and securing same, i.e., tools, vehicles, break rooms etc.
• Other duties and responsibilities as assigned by company and customer.

Skills

5 years experience

Facilitation

Computer skills

Interpersonal skills

Cross-functional leadership

Job description

Cushman & Wakefield is seeking a Support Services Supervisor in Eddyville, IA. This role leads sanitation, cleaning, and maintenance operations, ensuring customer satisfaction and safety.

The position requires strong leadership within an industrial setting and collaboration with the HR department to hire and develop staff. Benefits include weekly pay, comprehensive first-day benefits, and opportunities for advancement.