Support Services Specialist

US-Office-of-Management-and-Budget; Washington (District of Columbia); On-site; USD 70,000 - 120,000; Full time

Job summary

The Office of Management and Budget in Washington, DC seeks a Program Analyst in the Management and Operations Division within the Office of Support Services. This role supports OSS duties across the White House Complex, acting as a Support Services Specialist to ensure efficient operations.

Applicants must meet OPM qualification standards for GS-11 through GS-13, with specialized experience in facilities, space, assets, procurement, logistics, and related areas.

Qualifications

• GS-11: One year of specialized experience at the GS-9 level or equivalent.
• GS-12: One year at GS-11 with multi-functional support services management and collaboration.
• GS-13: One year at GS-12 with program analysis, policy coordination, and stakeholder engagement.
• Combination of experience and education allowed for higher grades as specified by OPM standards.

Skills

Admin coordination

Program operations analysis

Project planning

Stakeholder coordination

Policy evaluation

Education

Doctoral degree

Graduate education

Job description

This position is located in the Office of Management and Budget, Management and Operations Division (MOD), Office of Support Services (OSS). OSS supports OMB personnel and operation across the White House Complex through the planning, coordination, deliver and oversight of a broad range of support services. This is a Program Analyst position functioning and performing duties of a Support Services Specialist.

Promotion to the next highest grade level is neither guaranteed nor implied. MINIMUM QUALIFICATION REQUIREMENTS All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards.

ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

SPECIALIZED EXPERIENCE

Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector.

QUALIFICATION FOR GS-11

You may qualify at the GS-11 level, if you fulfill the following qualification requirement:

One full year of specialized experience equivalent to the GS-9 grade level in the Federal service or equivalent experience in the private sector that demonstrates all of the following:

• 1) Coordinating administrative and support services in areas such as facilities, space management, property or asset management, equipment, supplies, acquisition or procurement, logistics, transportation, or contracting; and 2) Assisting with program operations or customer requirements analysis to identify operational problems, service deficiencies, resource requirements, trends, or opportunities for improvements.

Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related

A combination of experience and education. (Combinations of successfully completed education and experience may be used to meet total qualification requirements as specified above. The total percentages must equal at least 100 percent to qualify. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-12.)

QUALIFICATION FOR GS-12

You may qualify at the GS-12 level, if you fulfill the following qualification requirement:

One full year of specialized experience equivalent to the GS-11 grade level in the Federal service or equivalent experience in the private sector that demonstrates all of the following:

• 1) Managing or evaluating support services involving multiple functional areas such as facilities, space management, property or asset management, equipment, acquisition or procurement, logistics, transportation, or contracting; 2) Planning and organizing program or initiative activities involving cooperation and communication with multiple organizational components, contractors, vendors, or external stakeholders; and 3) Leading project planning which involves developing, evaluating and reviewing requirements, schedules, resource needs, procurement activities, or implementation plans.

QUALIFICATION FOR GS-13

You may qualify at the GS-13 level, if you fulfill the following qualification requirement:

One full year of specialized experience equivalent to the GS-12 grade level in the Federal service or equivalent experience in the private sector that demonstrates all of the following:

• 1) Managing or evaluating support services involving multiple functional areas such as facilities, space management, property or asset management, equipment, acquisition or procurement, logistics, transportation, or contracting; 2) Conducting analyses of program operations, customer requirements, resource utilization, or service delivery to identify problems and develop recommendations for improving effectiveness or efficiency; 3) Providing technical advice and recommendations related to support services, operational, resource, or service-delivery issues and coordinating with internal and external stakeholders to resolve such issues; and 4) Evaluating existing policies, procedures, and activities to ensure compliance with applicable support operations and services.

Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.