Support Services Project Manager/Specialist (5279932)

C.L. Hebron Enterprises, Inc; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

C.L. Hebron Enterprises, Inc. is seeking a Support Services Project Manager/Specialist to manage Trimble Unity Construct-driven processes remotely. The role covers documentation, user support, and ongoing process improvements across multiple teams and workloads.

The ideal candidate will have 5+ years of experience with Trimble Unity Construct, plus proven ability to develop training materials, lead design sessions, and guide cost-management reporting and dashboards within the platform.

Qualifications

• Minimum five years of experience with Trimble Unity Construct (formerly eBuilder).
• Experience creating and maintaining user accounts and permissions in Trimble.
• Experience providing general user support for Trimble Unity Construct.
• Experience with project administration for Trimble Unity Construct.
• Experience creating and maintaining training materials and delivering training.
• Guidance on best practices, design sessions, and requirements documentation for new processes.
• Lead in process testing and evaluation of process changes.
• Experience evaluating cost management using the Trimble platform and generating reports.

Responsibilities

• Create project documentation and monitor processes.
• Document specifications and track requirements.
• Provide day-to-day support for ongoing processes.
• Provide ongoing evaluation and improvements for processes; support workload demands.
• Lead testing and rollout of new processes within Trimble Unity Construct.

Skills

Trimble Unity Construct (eBuilder)

User account management

User support

Project administration

Training materials development

Process design & rollout

Cost management

Reporting & dashboards

Tools

Trimble Unity Construct (eBuilder)

Job description

Support Services Project Manager/Specialist (5279932)

The scope of the proposed services will include the following:

Creation of project documentation

Process monitoring;

Documentation of specifications and requirements tracking.

Provide day-to-day support for on-going processes

Provide on-going evaluation and improvements for processes; work in needed areas to provide support services for agency’s workload demands.

Requirements

Expertise and/or relevant experience in the following areas are mandatory: (if applicable)

Applicant should have at least five years experience with Trimble Unity Construct (formerly eBuilder).

Applicant should have experience creating new user accounts with the appropriate permissions and perform account maintenance in the Trimble platform.

Applicant should have experience providing general user support for Trimble Unity Construct (formerly eBuilder).

Applicant should have experience with project administration for Trimble Unity Construct (formerly eBuilder).

Applicant should have experience creating and maintaining training materials for Trimble Unity Construct (formerly eBuilder). This includes providing new user basic training, workflow training and administration training as well as new features and process design.

Applicant should have experience in providing guidance in leveraging best practices as well as design sessions and requirements documentation for new process rollouts for Trimble Unity Construct (formerly eBuilder). The applicant shall serve as the lead in process testing.

Applicant should have experience in evaluating the use of cost management and leverage the best practices in cost management using the Trimble platform.

Applicant should provide reporting assistance and report cleanup as well as creating reports, report subscriptions and dashboards for Trimble Unity Construct (formerly eBuilder).

The primary work location will be : Remote/Matrix