Support Services Project Manager

ZipRecruiter; New Orleans (LA); Remote; USD 80,000 - 100,000; Full time

Job description

Job Title: Support Services Project Manager

Location: Remote

Contract

Req ID: SR # 5228948

Scope of Work

The Office of Technology Services (OTS) was established to recognize cost savings through the consolidation of State IT assets and resources. OTS consolidates various hardware platforms, operating systems, database management systems, networks, third-party software, and custom applications. It leads the State’s technology procurement process to standardize technology, improve operational efficiencies, and ensure scalability of new products for in-scope agencies.

Responsibilities

1. Provide day-to-day project management support.
2. Create and publish project documentation, including status reports, schedules, plans, risks, and issues.
3. Plan resource utilization effectively.
4. Meet with management and users to understand project goals and milestones.
5. Track project milestones and deliverables throughout the project lifecycle.
6. Maintain detailed software/hardware maintenance documentation.
7. Act as a liaison for OTS and in-scope agencies.
8. Create end-user documentation and training materials as needed.
9. Provide technical knowledge transfer, training, and documentation to OTS and DPS-LSP staff for all requested work.

Qualifications

Mandatory: 5+ years of experience in managing projects.

Desirable (not mandatory):

• Experience with Criminal Justice Information Services (CJIS) and Law Enforcement technology projects.
• Project management experience with the State of Louisiana.
• PMP certification.
• SCRUM Master certification.
• Experience managing large-scale projects with multiple teams and stakeholders.

Additional Information

All your information will be kept confidential according to EEO guidelines.