Support Services Coordinator I - Utah Highway Patrol

United Trading Group; Salt Lake City (UT); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Job Stability

Career Growth

Meaningful Work

Supportive Work Environment

Job summary

The Utah Department of Public Safety, Utah Highway Patrol, is looking for a Support Services Coordinator I in Salt Lake City. This in-office role supports payroll, billing, inquiries, and customer service within a fast-paced state agency.

Requires strong written and verbal communication, ability to manage multiple tasks, and a commitment to accuracy. Full benefits and a stable public-sector career are offered, with a schedule that keeps you in-office five days a week.

Qualifications

• Able to learn new processes and skills in a quick and effective manner
• Can communicate in writing and verbally effectively
• Able to deal with people in a manner which shows sensitivity, tact, and professionalism
• Can communicate information and ideas clearly in writing and understand information presented in writing

Responsibilities

• Coordinats support services such as telecommunications
• Receives, researches and responds to incoming questions or complaints; provides information, and/or facilitates a resolution
• Efficient and accurate payroll entry
• Reviews customer billing; approves changes or refunds; reviews vendor billings; reviews and approves payables
• GRAMARequests
• This position requires 5 days in office each week. After training and demonstration of competency, may consider moving to 4/10 hour in-office work schedule
• Function in a fast-paced environment with changing priorities
• Ability to switch tasks while maintaining consistency in different work areas
• Identify critical priorities
• Coordinate support services such as telecommunications

Skills

Learn new skills

Written and verbal communication

People skills

Professionalism

Job description

Support Services Coordinator I - Utah Highway Patrol

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package.
Salary – $19.55 - $32.73
Remote Work / In-Office – In-Office / On-Site
Application Deadline – 10/21/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

The Department of Public Safety, Utah Highway Patrol, islooking for a Support Services Coordinator I.

Principal Duties

As a valued member of our team, you will provide specialized office skills plusa comprehensive knowledge of pertinent rules, regulations, policies andprocedures.

• Thisposition requires 5 days in office each week. After training anddemonstration of competency, may consider moving to 4/10 hour inoffice work schedule.
• Functionin a fast-paced environment with changing priorities
• Abilityto switch tasks while maintaining consistency in different work areas
• Identifycritical priorities
• Coordinatessupport services such as telecommunications
• Receives,researches and responds to incoming questions or complaints; providesinformation, and/or facilitates a resolution
• Efficientand accurate payroll entry
• Reviewscustomer billing; approves changes or refunds; reviews vendor billings;reviews and approves payables
• GRAMARequests

Qualifications

• Able to learn new processes and skills in a quick and effective manner
• Cancommunicate in writing and verbally effectively
• Able to deal with people in a manner which shows sensitivity, tact, and professionalism
• Cancommunicate information and ideas clearly in writing and understandinformation presented in writing

About the Role

Location

4501 South 2700 West
Salt Lake City, Utah, 84129
United States

Background Check Required – A comprehensive background investigation, which may include a polygraph, may be required.

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The Utah Department of Public Safety (DPS) is comprised of 13 divisions and bureaus that include the Utah Highway Patrol, the Division of Emergency Management, Driver License division, Statewide Information and Analysis Center (SIAC), State Bureau of Investigation (SBI), State Fire Marshal, Highway Safety Office, Communications, State Crime Lab, Bureau of Criminal Identification, Bureau of (EMS), School Safety and Peace Officers Standards and Training (POST). The DPS dive team, aero bureau, CERT team and Public Protection Unit (PPU) also fall under the Department of Public Safety. DPS is made up of more than 1,500 state employees who are stationed across Utah.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].