SUPPORT SERVICES ASSISTANT (INTERPRETER)

CA Department of Corrections & Rehabilitation; California (MO); On-site; USD 48,000 - 68,000; Full time

Job summary

California Department of Corrections and Rehabilitation in Marin County seeks a Support Services Assistant - Interpreter to deliver sign language interpretation within a correctional setting. The role requires impartial communication and may involve travel to other facilities to ensure effective interactions for hearing-impaired and severely speech-impaired individuals.

The SSAI supports admissions, disciplinary processes, health care delivery, and parole-related activities, including

Qualifications

• Experience providing sign language interpretation for hearing-impaired individuals.
• Ability to travel to other facilities as required.
• Knowledge of ADA laws and etiquette.

Responsibilities

• Provide accurate, effective, and impartial ASL interpreting for incarcerated individuals.
• Respond to requests via telephone, in person, email, or pager.
• Assist in communication during disciplinary, education, health care, parole and related processes.
• Interview hearing-impaired individuals to determine communication methods.

Skills

Sign language interpretation

Communication

Travel

Tools

Videoconferencing

Job description

Job Description And Duties

The Support Services Assistant (Interpreter) (SSAI) will facilitate communications accurately, effectively and impartially using sign language for hearing impaired and severely speech impaired incarcerated people. The SSAI will also perform other duties related to assisting in the communication process. The SSAI is under the direct supervision of the Institution’s Americans with Disabilities Act (ADA) Coordinator and Indirect supervision of the Warden. This position may require the SSAI to travel to other correctional institutions, other than their assigned facility, if needed by the California Department of Corrections and Rehabilitation (CDCR). Overtime hours may be necessary when required for emergency circumstances. In compliance with the Code of Ethics as set forth by the National Registry of Interpreters for the Deaf, the SSAI will perform sign language interpreting services to uphold effective communications standards and ongoing compliance with Federal, State and Departmental ADA laws, regulations, policies and procedures. Respond to requests for sign language interpreting communications via telephone, in person, email or pager to provide a wide range of sign language interpreting services for hearing impaired, hard of hearing incarcerated people and severely speech impaired incarcerated people that rely on sign language for effective communication. The incumbent may be required to provide interpreter services through videoconferencing for incarcerated people at other institutions. Communications include but are not limited to, interpreting for incarcerated people in the Incarcerated People Disciplinary Process, Administrative Segregation Unit Placements, Classification Committee Process, Computation Review Process, Health Care Delivery, Caseworker contacts, Incarcerated Person Appeals Process, Participation in the Education Programs, Board Hearings and related Parole proceedings, Attorney visits, and will interview hearing impaired and severely speech impaired incarcerated people to determine their methods of communication.

Working Conditions

Effective July 1, 2025, and in accordance with the applicable Memorandum of Understanding (MOU), the Personal Leave Program 2025 (PLP 2025) was implemented in response to the State budget. Depending on the employee’s bargaining unit, eligible full-time employees, as well as related excluded, exempt employees will receive a reduction in pay in exchange for a monthly allocation of PLP 2025 leave credits through June 2027. Salaries do not reflect the recent changes.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPPORT SERVICES ASSISTANT (INTERPRETER)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

• Job Code #: JC-532440
• Position #(s): 095-210-9820-002
• Working Title: SUPPORT SERVICES ASSISTANT- INTERPRETER
• Classification: SUPPORT SERVICES ASSISTANT (INTERPRETER)
• $4,266.00 - $5,341.00 A
• Employees in the above classification who are employed by the Department of Corrections and Rehabilitation in an adult or juvenile facility in the capacity of an American Sign Language Interpreter will receive $2500 per pay period.
• $4,453.00 - $5,572.00 B
• Employees in the above classification who are employed by the Department of Corrections and Rehabilitation in an adult or juvenile facility in the capacity of an American Sign Language Interpreter will receive $2500 per pay period.
• $4,867.00 - $6,096.00 C
• Employees in the above classification who are employed by the Department of Corrections and Rehabilitation in an adult or juvenile facility in the capacity of an American Sign Language Interpreter will receive $2500 per pay period.
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• # of Positions: 1
• Work Location: Marin County
• Telework: In Office
• Job Type: Permanent, Full Time

Department Information

Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

Commitment The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to Home | E-Verify.

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Final Filing Date

10/16/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpros.ca.gov.

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx.

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Yolanda Manzo Analyst II

[phone] ext: 5535

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.