SUPPORT SERVICES ASSISTANT (GENERAL)

California Department of Insurance; Sacramento (CA); Hybrid; USD 445,000 - 558,000; Full time

Job summary

The California Department of Insurance (CDI) seeks a dynamic Support Services Assistant (General) for a 12-month limited term role in Sacramento County. The SSA assists with writing notes and typing documents and emails, while supporting an employee with limited hand use.

Telework is Hybrid and the position involves coordinating accommodations and administrative tasks.

Qualifications

• Ability to compose and type letters, notes, and memos.
• Effective communication with individuals from varied backgrounds.
• Professional, tactful and respectful interactions are required.

Responsibilities

• Assist a designated employee with limited hand use, typing documents and emails.
• Help with scrolling, mousing, editing, and formatting of documents.
• Enter information in search engines or databases to support assigned duties.

Skills

Typing

Note taking

Professional communication

Job description

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-529614

Position #(s): 413-121-1432-901

Working Title: Support Services Assistant - General

Classification: SUPPORT SERVICES ASSISTANT (GENERAL)

$3,326.00 - $4,164.00 A

$3,551.00 - $4,441.00 B

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: 12 Month Limited Term, Intermittent - 1500 Hours

Department Information

The CDI is the consumer protection agency for the nation’s largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.

Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.

EXECUTIVE OPERATIONS

OFFICE OF INSURANCE DIVERSITY AND INNOVATION

INSURANCE INNOVATION PROGRAM

Department Website: http://www.insurance.ca.gov

Job Description And Duties

This is a 12‑month limited term position, which may be extended up to 24 months or become a permanent position.

Do you enjoy working in a fast‑paced remote centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Support Services Assistant (General) with experience composing and typing letters, notes, and memos as well as communicating and interacting effectively in a professional, tactful, respectful manner with individuals from varied experiences, perspectives and backgrounds.

If this is you, then CDI may be the employer for you!

Under the supervision of the Chief of the Office Insurance Diversity and Innovation (Exempt), and guidance from the designated employee, the Support Services Assistant General (SSA) or incumbent, provides reasonable accommodation support associated with work‑related activities to assist a designated employee with physical disabilities in performing necessary job assignments. The SSA is responsible for effectively assisting the employee who has limited use of their hands with duties which include but are not limited to; writing notes and typing out documents and emails, while the designated employee dictates; assisting the designated employee in scrolling, mousing, editing, formatting, and organizing documents, and entering information in search engines or online information databases to assist with finding information that the employee is researching as part of their assigned duties and responsibilities.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website ( www.calhr.ca.gov ).

New to state service? Learn how to apply here.

Please, take two minutes to check us out .

You will find additional information about the job in the Duty Statement.

Special Requirements

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

• Exam list eligibility - refer to exam link below.
• Transfer eligibility, if applicable, for current/former civil service employees
• Statement of Qualifications
• Resume

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.