Support Services Assistant - Extra-Help Support Services Assistant

Merced County; Merced (CA); On-site; USD 27,000 - 38,000; Full time

Job summary

Merced County is recruiting to establish a current eligible list for both Full-time and Extra-Help vacancies. This role involves performing a variety of office and administrative support tasks, with potential to lead clerical staff and develop reports and applications for departmental programs.

Extra-Help positions pay $23.49 per hour and are limited to 25 hours per week. The listing emphasizes data entry, report generation, and collaboration with department supervisors and management.

Qualifications

• Three years of full-time experience using a personal computer and office software such as word processing, spreadsheets, imaging, and database software.
• Equivalent to completion of a two-year Associate Degree with at least 24 units in Office Administration or related field.
• One year of full-time experience performing office and administrative support using a PC and software equivalents to Typist Clerk II or Office Assistant II with Merced County.

Responsibilities

• Provide lead direction to other clerical staff.
• Develop complex applications and reports using department software.
• Input data, generate reports, and maintain project files and information systems.
• Coordinate with supervisors and management to produce reports and presentations.

Skills

Office software proficiency

Data entry

Communication skills

Adaptability under stress

Multitasking

Detail-oriented

Education

Associate degree in Office Administration

Job description

This recruitment is being established to obtain a current eligible list for both Full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $23.49 per hour.

Duties may include, but are not limited to, the following:

• May provide lead direction to other clerical support staff.
• Uses a personal computer and a variety of software to develop complex applications which support a Department's programs, services, and administrative functions.
• Researches, tests, and enhances vendor supplied software applications and utility programs to assess, design, and develop applications for a Department.
• Inputs a variety of data and information into personal computer software and generates reports and documents.
• Uses software manuals, utilization guides, and personal contacts with software vendors to develop expertise and new uses for software packages.
• Coordinates with Department supervisors and management in producing and maintaining project files, information systems, and composing and creating reports.
• Performs a variety of complex administrative, office support and para-professional functions.
• Revises and updates existing personal computer applications and information systems.
• Gathers data, conducts surveys, and prepares reports. Also develops graphics for presentations and studies.
• Creates complex spreadsheets, report formats, forms, and record maintenance systems.
• Responds to a variety of public, staff, and management inquiries, providing the requisite information, or referring the requests to supervisory and management staff as appropriate.
• Assists in special projects designated by the department.

EITHER, I

Experience:

Three (3) years of full time experience performing a variety of office and administrative support work utilizing a personal computer and software applications, such as word processing, spreadsheet, desktop publishing, imaging, and database software.

OR, II

Education:

Equivalent to completion of a two (2) year Associate Degree from an accredited college or university with at least twenty-four (24) units in Office Administration or another closely related field.

AND

Experience:

One (1) year of full time experience which require proficiency in performing a variety of office and administrative support work utilizing a personal computer and software applications, such as word processing, spreadsheet, desktop publishing, imaging, and database software equivalent to a Typist Clerk II or Office Assistant II with Merced County.

• Operate a personal computer and other modern office equipment.
• Communicate effectively with others in person and over the telephone.
• Conduct research and develop appropriate correspondence.
• Maintain confidential information in accordance with legal standards and/or County regulations.
• Perform job duties under stressful conditions and respond appropriately to situations.
• Maintain confidential information in accordance with legal standards and/or County regulations.
• Meet deadlines under stressful conditions.
• Resolve conflicts and respond appropriately to complaints.
• Complete multiple priority projects with conflicting deadlines.
• Frequent use of depth perception, peripheral vision and color perception.
• Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects.
• Occasionally kneel, bend, twist, squat, balance and crawl.
• Frequent use of hand-eye coordination.
• Frequent use of data entry device including repetitive hand and arm motion.
• Occasionally lift and carry up to 40 pounds.
• Normal dexterity, frequent holding and grasping.
• Regular attendance is an essential function.

Knowledge of:

• Personal computer equipment, operating systems, and software packages applicable to an assigned Department's business and functions.
• Laws, rules, regulations, policies, and objectives of the Department to which an incumbent is assigned.
• Software packages to develop applications which support a Department's functions and business.
• Modern office practices, procedures, and equipment.
• Filing and recordkeeping methods and procedures.
• Methods and techniques used to research, evaluate, gather, organize, and arrange data.
• Correct English usage, spelling, grammar, and punctuation.

Ability to:

• Operate personal computer equipment and applicable software programs.
• Use software to design, develop and modify applications which support a Department's business and administrative functions.
• Understand, interpret, and apply detailed instructions and software manuals.
• Gather data and prepare and maintain accurate reports and records, including statistical information.
• Make arithmetical calculations quickly and accurately.
• Organize work schedules and budget time efficiently.
• Work productively under timelines and interruptions.
• Coordinate assigned responsibilities with other staff and County departments.
• Exercise tact when dealing with others and responding to a variety of information requests.
• Establish and maintain cooperative working relationships.

Why Merced County? A message from the CEO: