Support Service Supervisor

Laboratory Corporation; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the clinical laboratory field is seeking a Support Services Supervisor to oversee non-technical staff and ensure efficient operations. This role offers the chance to work in a fast-paced environment, focusing on improving health outcomes while providing excellent leadership and organizational skills.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid Time Off (PTO)

Qualifications

• Associate degree with 3-5 years of experience in a related field preferred.
• Valid driver's license and clean driving record required.
• Familiarity with laboratory operations and policies preferred.

Responsibilities

• Supervise non-technical staff in the department's operations.
• Assist with preparation of laboratory specimens for analysis.
• Monitor daily workflow and ensure proper staffing.

Skills

Strong computer skills

Excellent communication skills

Attention to detail

Critical thinking

Education

Associate degree

Tools

Microsoft Office

Job description

This site requires workers to be vaccinated for COVID-19. Labcorp will Consider Reasonable accommodations if you are in need of an exemption due to a medical contraindication/disability or sincerely held religious belief.

Schedule: works 9a-6p but flexibility to cover into the evening hours

• Associate degree w/ 3-5 years of experience in a related field is preferred
• requires a valid driver's license along with a clean driving record.
• Previous relevant experience; preferably in a clinical laboratory.
• Prior supervisory or leadership experience is preferred.
• Familiarity with laboratory operations as well as policies and procedures is preferred.
• Strong computer skills and working knowledge of Microsoft Office.
• Excellent communication skills; both written and verbal.
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast-paced environment.
• Ability to handle the physical requirements of the position.

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? Labcorp is seeking a Support Services Supervisor to join our team. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be part of our overall mission at Labcorp: "Improving Health, Improving Lives" as we combat COVID-19 pandemic.

Job Duties/Responsibilities:

• Supervise the day-to-day operations of the non-technical staff for the department.
• Assist with preparation of laboratory specimens for analysis and testing.
• Directly supervise, train, and mentor non-technical personnel of the department.
• Monitor daily workflow in the department and schedule adequate coverage.
• Responsible for ensuring all shifts in the department are properly staffed.
• Research and resolve any production errors while escalating when necessary.
• Engage in continuous process and service level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Prepare and maintain quality assurance records and documents.
• Meet regularly with direct reports to provided coaching and feedback for their development.
• Responsible for administering and managing policies and procedures.
• Process and maintain payroll and personnel records.
• Perform administrative duties as needed.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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