Support Service Provider (Part-Time) (Deaf and Social Services, Phoenix)

Catholic Community Services of Southern Arizona; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Catholic Community Services of Southern Arizona, Inc (CCS) seeks a compassionate professional to deliver critical supports for Deaf, Deaf‑Blind, and hard‑of‑hearing individuals, promoting access and independence within the community.

You will relay visual information, provide travel assistance, and manage client intake, assessment, advocacy, referrals, and documentation, ensuring all services meet program goals and contractual requirements.

Qualifications

• ASL fluency and SLPI:ASL.
• Basic computer and typing skills.
• Proven strong communication skills – oral and written communications are clear and concise.

Responsibilities

• Promote community access for Deaf, Deaf‑Blind, or Hard‑of‑Hearing individuals.
• Relay visual and environmental information to aid accessibility.
• Provide travel assistance, advocacy, referrals, and manage case documentation.
• Ensure services align with program goals and contractual requirements.
• May drive agency or personal vehicle on company business.

Skills

ASL proficiency

Strong communication

Typing

Education

Associate degree or higher

Bachelor degree in social service or related field

Job description

Catholic Community Services of Southern Arizona, Inc (CCS)

Overview

Deliver critical supports to individuals who are Deaf, Deaf‑Blind, or Hard‑of‑Hearing, promoting their access to and independence within the community. Responsibilities include relaying visual and environmental information, offering travel assistance, and ensuring safe community access through human guide support and transportation. The position also involves case management for low‑income individuals and families, including client intake, assessment, advocacy, referrals, and maintaining accurate documentation. Ensures all services align with program goals and contractual requirements. The position may at times be stressful and require a high demand of performance and may perform other duties as assigned.

Essential Functions

• Support individuals who are Deaf, Deaf‑Blind, or Hard‑of‑Hearing to promote community access and independence
• Relay visual and environmental information that may otherwise be inaccessible
• Provide travel assistance, needs assessments, advocacy, and referrals while managing case documentation
• Ensure program services comply with established goals and contractual requirements
• May drive agency, agency‑rented, and/or personal vehicle on company business

Minimum Requirements

• Associate Degree or post‑secondary education; or High School Diploma or GED with 1 year directly related experience
• American Sign Language (ASL) fluency and successful completion of Sign Language Proficiency Interview (SLPI:ASL)
• Basic computer and typing skills
• Proven strong communication skills – oral and written communications are clear and concise using appropriate style, grammar, and tone

Regulatory

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39‑month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre‑employment drug screen (includes marijuana, regardless of recreational use laws) (employer paid)

Desired Qualifications

• Bachelor Degree in social service or related field
• Prior experience in providing services and support to individuals that are Deaf, Deaf‑Blind, or Hard‑of‑Hearing
• Familiar with the use of assistive technology (AT), assistive listening and/or other technologies to support individuals who are Deaf, Deaf‑Blind, Hard‑of‑Hearing, Blind, or Low Vision
• Knowledge of uncontracted or contracted Braille
• Ability to use the communication systems preferred by individuals who are Deaf‑Blind (e.g., ASL, Signed English, Spoken English, Protactile ASL, Tactile, writing, large print, and/or Braille)

Physical Qualifications

• Ability to lift 35 pounds up to 15% of the time

We are an affirmative action equal opportunity employer for all individuals. All qualified applicants are encouraged to apply.