Support Server (Runner/Busser)

The Lobster Place Inc; New York (NY); Hybrid; USD 15,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid breaks

Company paid life insurance

401k with company match

Paid time off

Employee discounts

Commuter benefits

Referral program: $600 bonus

Employee assistance program

Job summary

Cull & Pistol Oyster Bar at Lobster Place in Chelsea Market seeks a friendly Runner/Busser to keep service flowing and guests well taken care of. You’ll be part of a Michelin-acclaimed restaurant with a strong culture of excellence and compassion.

You will bus, greet guests, explain menu, assist kitchen, and work with a fast-paced, caring team. Evening and weekend availability is required, with competitive pay and great benefits.

Qualifications

• Previous bussing and/or food running experience preferred.
• Ability to effectively communicate and connect with guests.
• Warm and welcoming demeanor.
• Ability to manage multiple priorities in a busy restaurant environment.

Responsibilities

• Full table maintenance including pre-bussing, clearing, marking, watering, and re-setting tables.
• Setup and breakdown of the dining room.
• Maintains on hand stock of plates, silverware, glasses, etc. throughout service.
• Explains food and beverage selections in detail to guests.
• Assists the kitchen team with expediting.
• Runs food to guests.
• Responds to and anticipates guests expectations throughout service.

Skills

Hospitality

Customer service

Communication

Team player

Job description

Are you a warm, welcoming hospitality professional looking for a positive and fast paced work environment? Do you want highly competitive pay and benefits, a steady schedule, and an uncommonly good work/life balance? Are you looking for a workplace where you can grow and thrive? Then a Runner/Busser role at our Michelin-acclaimed restaurant, Cull & Pistol Oyster Bar, is a great opportunity for you.

About Us

• Cull & Pistol Oyster Bar is the full-service restaurant attached to Lobster Place Seafood Hall, Chelsea Market’s most visited food destination.

• We’re proud to be NYC’s best oyster bar, welcoming both neighborhood regulars and visitors from around the world.

• We’ve been taking care of our guests and each other since 1974 – and we’re proud of a culture that emphasizes both excellence and compassion.

About You

• You are passionate about hospitality and take pride in your friendliness and warmth.

• You are enthusiastic about exceptional food and drink, and enjoy sharing your knowledge with guests.

• You want to work in a friendly restaurant environment where you look out for your co-workers, and they look out for you.

• You want to balance your personal life with a good-paying job with great benefits and a positive workplace.

Duties & Responsibilities: (including but not limited to)

• Full table maintenance including pre-bussing, clearing, marking, watering, and re-setting tables.

• Setup and breakdown of the dining room.

• Maintains on hand stock of plates, silverware, glasses, etc. throughout service.

• Explains food and beverage selections in detail to guests.

• Assists the kitchen team with expediting.

• Runs food to guests.

• Responds to and anticipates guests expectations throughout service.

• Other duties as assigned.

Qualifications:

• Previous bussing and/or food running experience (1+ years’) in a high-volume full-service restaurant.

• Ability to effectively communicate and connect with guests.

• Warm and welcoming demeanor.

• Ability to remain professional and calm under pressure.

• Able to manage multiple priorities in a busy restaurant environment.

• Exceptional time management and communication skills.

• Must be able to stand and/or walk for extended periods of time.

• Evening & Weekend availability is a must.

Pay & Benefits:

• Hourly Rate: $11.35/hour (plus $30-$45/hour in tips!).

• Comprehensive medical, dental, vision, insurance benefits.

• Paid breaks.

• Company paid life insurance.

• 401k plan w/company match.

• In addition to Paid Sick Leave, Lobster Place provides generous paid time off depending on position and tenure.
  

• Employee Discounts.

• Commuter benefits.

• Referral Program- $600 Bonus if you refer a successful hire.

• Employee Assistance Program to help promote well-being and enhance quality of life for you and your family.

Working conditions

This job operates in a professional restaurant environment. This role routinely requires the use of computers and other electronic devices. The host station is small, and traffic is high. The workspace is on 2 levels and the ability to use stairs is required. This is an FLSA non-exempt hourly position on the restaurant floor.

Essential Functions

• Prolonged periods of standing, walking, kneeling, bending and movement throughout the space.

• Expression/exchange of ideas both verbally and through non-verbal means.

• Must be able to obtain impressions through the eyes.

• Manual dexterity, hand-eye coordination.

• Lifting, pushing, pulling, and carrying loads of up to 15 lbs.

• Tolerance of heat, cold, and loud/noisy environments.

LP Hospitality Group is proud to be an equal opportunity employer. We are committed to providing an environment of mutual respect and building a workplace that represents a variety of backgrounds, perspectives, and skills. All employment is determined based on qualifications, merit, and business needs.