Support Operations Representative - Meter Technician

Allegiant Utility Services, LLC; Dobson (NC); On-site; USD 23,000 - 25,000; Full time

Job summary

Allegiant Utility Services Sales and Service is seeking a Support Operations Representative in Dobson, NC to manage daily schedules, perform meter reads and safety inspections, and handle disconnect/reconnect tasks for residential and commercial sites. The role requires strong customer service and the ability to work outdoors in various weather conditions.

The position emphasizes public interaction, precise meter handling, and accurate use of work orders and inventory systems, with daytime hours

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Valid driver's license required.

Responsibilities

• Read/Audit electrical meters in Dobson, NC.
• Connect/Disconnect utility service.
• Conduct site safety inspections.
• Remove old meters and install new meters for residential and commercial uses.
• Maintain and update work orders and meter inventory.
• Provide strong customer service and communication.

Skills

Customer service

Communication

Public interaction

Education

High School Diploma or GED

Job description

Support Operations Representative - Meter TechnicianDobson, NC areaAbout Us:Allegiant Utility Services Sales and Service is a world class utility service organization that has been providing meter installation, meter testing and meter sales to Rural Electric Cooperatives and Municipalities for over 20 years. We also cater to electric cooperatives, city municipalities, and a variety of other businesses such as recreational vehicle parks and retirement communities. Allegiant Utility Services installs primarily electric and water meters, also inspects and tests commercial electric meters through its field service divisions. For more information on Allegiant Utility Services visit us at www.allegiantutilityservices.comSummary:The Support Operations Representative’s objective is to provide service for meter read audits, site safety inspection, and installation of meters at utility locations. Primarily responsibilities will include: Managing a daily schedule for work accomplishment, performing meter reads and site safety inspections, conducting field-related services (disconnect/reconnect), accountability of any assigned meters, conduct work within a work order management system, removal of old meters, installation of new meters for residential and commercial uses. High level of public interaction is required working in an outdoor environment.Duties and core responsibilities:Read/Audit electrical meters within Dobson NCConnect/Disconnect utility serviceConduct site safety inspectionsRemoval of old electric meter with the Re-Installation of a new electric meter, as neededPerforms meter change outs per a specified mannerConduct work through a Work Order systemManage all inventory of new and old MetersWorking with utility personnel and utility consumersResponsible use of a company truck and equipmentPerform other responsibilities as assigned or requiredKnowledge, Skills, and CompetenciesAbility to bend, crouch, kneel, and walk several miles per dayAbility to carry up to 20 pounds of equipmentStrong customer service and communication skillsComfortable using handheld devices, computers, and digital technologyStrong safety awareness and ability to follow procedurePosition Type / Expected HoursFull-time positionDaytime hours; schedule may vary based on route needsOvertime and weekend work may be required based on business demand - vary based on project expectations and work availability.Required Education and ExperienceMust be at least 18 years of ageValid, unexpired driver’s license requiredHigh School Diploma or GED requiredAbility to pass pre-employment drug screen and background checkAbility to walk 5+ miles per day and work outdoors in all weather conditionsPrior electrical, meter, utility, cable, or field technician experience preferredSelf-motivated with the ability to work independently in the fieldCompensation:$17/hour - $18/hour (based on qualifications)Equal Opportunity EmployerSparus Holdings is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.EEO StatementSparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.Reasonable Accommodation RequestsSparus Holdings is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please email [e-mail]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.“Know Your Rights” PosterThe law requires Sparus Holdings to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your RightsPay Transparency Non-Discrimination ProvisionSparus Holdings will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.