Support & IT Operations

Florvets Structures; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vacation time

Professional development opportunities

Job summary

An innovative structural design company in Miami is seeking a Support & IT Operations professional to manage IT infrastructure and provide technical support. The ideal candidate will have a Bachelor's degree in Computer Science and 2+ years of experience. Responsibilities include troubleshooting IT issues, monitoring systems, and training employees. This full-time position offers competitive salary, health insurance, and opportunities for professional growth.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer hardware, software, and networking systems.
• Experience with troubleshooting and resolving technical issues.
• Experience with troubleshooting and resolving technical issues.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Strong organizational and time-management skills.
• Knowledge of data security and backup systems.
• Ability to adapt to new technologies and learn new skills quickly.

Responsibilities

• Provide technical support to employees for hardware, software, and network issues.
• Monitor and maintain the company's IT infrastructure, ensuring security and backup systems.
• Collaborate with external vendors to resolve technical issues.
• Monitor and maintain the company's IT infrastructure, including servers, switches, and routers.
• Ensure data security and backup systems are in place and functioning properly.
• Collaborate with external vendors and service providers to resolve technical issues.
• Maintain inventory of IT equipment and supplies.
• Train employees on how to use new hardware and software systems.
• Develop and maintain IT policies and procedures to ensure the security and efficiency of the company's IT infrastructure.
• Stay up-to-date with the latest technology trends and make recommendations for improvements to the company's IT systems.

Skills

Technical support

Troubleshooting

Communication

Organizational skills

Adaptability

Teamwork

Time management

Data security

Adaptability

Education

Bachelor's degree in Computer Science

Job description

Job Overview

We are seeking a highly motivated and skilled Support & IT Operations professional to join our team. The ideal candidate will be responsible for providing technical support and maintaining the company's IT infrastructure. This is a full-time, permanent position that offers competitive salary and benefits.

Key Responsibilities

• Provide technical support to employees for hardware, software, and network issues
• Troubleshoot and resolve IT related problems in a timely manner
• Install and configure computer systems, networks, printers, and other IT equipment
• Monitor and maintain the company's IT infrastructure, including servers, switches, and routers
• Ensure data security and backup systems are in place and functioning properly
• Collaborate with external vendors and service providers to resolve technical issues
• Maintain inventory of IT equipment and supplies
• Train employees on how to use new hardware and software systems
• Develop and maintain IT policies and procedures to ensure the security and efficiency of the company's IT infrastructure
• Stay up-to-date with the latest technology trends and make recommendations for improvements to the company's IT systems

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum of 2 years of experience in a similar role
• Strong knowledge of computer hardware, software, and networking systems
• Experience with troubleshooting and resolving technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Strong organizational and time-management skills
• Knowledge of data security and backup systems
• Ability to adapt to new technologies and learn new skills quickly

Why Work With Us

At Florvets Structures, we value our employees and provide a supportive and collaborative work environment. As a member of our team, you will have the opportunity to grow and develop your skills while working on exciting projects. We offer competitive salary and benefits, including health insurance, vacation time, and professional development opportunities.

If you are a self-motivated, detail-oriented individual with a passion for IT and support, we encourage you to apply for this position. Join our team and be a part of our success in creating exceptional structures for our clients.