Support Engineering - Field Service Representative 2

Boeing Future of Flight; Berkeley (MO); On-site; USD 50,971 - 57,859; Part time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Boeing Future of Flight is seeking a Contract Technical Support Specialist to provide global support for company products at customer sites. This role includes troubleshooting maintenance issues and coordinating resources during critical situations.

Ideal candidates will have experience with electronics and procurement, as well as proficiency in MS Excel. The role requires occasional domestic travel up to 20%. Benefits include medical, dental, vision, and 401K options.

Qualifications

• Experience with electronics, electronic components, mechanical, and/or mechanical components.
• Willing and able to travel domestically up to 20% of the time.

Responsibilities

• Provides global technical support of company products at customer sites.
• Troubleshoots and resolves product maintenance issues.
• Assists with customer action plans regarding AOG or NMC situations.

Skills

Electronics experience

Parts procurement experience

Proficiency in MS Excel and MS Word

Logistics experience

Job description

Contract (6 months)

Published 2 days ago

This posting is for a contract assignment and is not a full-time employment offer with Boeing. Candidates selected for roles will be employed as contract workers through a Boeing approved 3rd party for the duration of the specified project.

Provides global technical support of company products at customer sites and Boeing locations. Supports solutions to emerging customer requirements to ensure product safety, integrity and supportability. Monitors customer products status and operational issues. Troubleshoots and resolves product maintenance and operational and/or fleet reliability issues. Assists with support of customer action plans and coordinates resources regarding airplane-on-ground (AOG) or non-mission capable (NMC) situations. Assists with engaging company resources to prevent and resolve in-service technical problems. Supports the development and execution of customer support plan, provides technical advice to simple inquiries, and supports ad hoc training.

Required Qualifications

• Experience with electronics, electronic components, mechanical, and/or mechanical components
• Experience with parts procurement, inventory management, or logistics
• Proficiency in MS Excel and MS Word
• Willing and able to travel domestically up to 20% of the time

Preferred Qualifications

• Experience as a field service representative
• Experience working in a technical or engineering environment
• Experience in factory equipment or factory automation
• Ability to work effectively and safely in an elevated environment using lifts and ladder platforms
• Ability to move and pack items weighing up to 25lbs unassisted
• Experience with fabrication, soldering, and/or repairs or mechanical or electrical components
• Experience with parts procurement, inventory management, shipping & receiving, and/or international exporting
• Experience with inventory management software
• Experience coordinating and monitoring organizational laboratory compliance standards such as safety or ESD

Pay Rate Range

Min Pay Rate $37

Max Pay Rate $42

Currency USD

Unit hourly

Benefits Information

Optional Benefits: Medical, Dental, Vision, 401K