Support Engineer 5

Experis; Redmond (WA); Remote; Full time

Job summary

Join a leading technology organization as a Support Engineer 5, where you'll leverage your problem-solving skills and experience to support critical applications and infrastructure. Engage with a dynamic team, foster relationships, and partake in professional growth opportunities through collaboration and knowledge sharing. This remote role offers competitive pay and a chance to make a meaningful impact for key customers.

Benefits

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k), Plus Match

Weekly Pay

Qualifications

• 10 years of experience in a technical support role, ideally with Azure VM or Windows.
• Strong understanding of container technology and fluency in Kubernetes.
• Excellent problem-solving skills and ability to analyze complex issues.

Responsibilities

• Identify customer issues related to Azure services quickly.
• Troubleshoot and own complex technical support cases.
• Triaging and monitoring incident management requests.

Skills

Problem-solving

Communication

Collaboration

Technical troubleshooting

Kubernetes

Azure services

Job description

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Our client, a leading technology organization, is seeking a Support Engineer 5 to join their team. As a Support Engineer 5, you will be part of the technical support department, supporting critical applications and infrastructure. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset which will align successfully in the organization.

Job Title: Support Engineer 5

Location: Remote

Pay Range: $42/hr - $47/hr

What's the Job?

• Quickly identifying customer issues related to specific Azure Services or Azure Platform.
• Assisting in solving technically complex, strategic, or long-running support cases.
• Owning, troubleshooting, and solving customer technical issues through collaboration and best practices.
• Triaging and monitoring incident management requests to product and engineering groups.
• Building relationships and trust with internal support teams and customers.
  
  
  

What's Needed?

• 10 years of experience in a technical support role, preferably with Azure VM, Azure AKS, Networking, or Windows.
• Proven advanced technical troubleshooting skills across multiple technology areas.
• Strong understanding of container technology and fluency in Kubernetes.
• Excellent problem-solving skills and the ability to analyze complex issues.
• Fluency in English, both written and spoken.
  
  
  

What's in it for me?

• The opportunity to make a meaningful difference for key customers.
• Engagement with a dynamic team of technical experts.
• Professional growth through collaboration and knowledge sharing.
• Exposure to cutting-edge technologies and practices.
• A chance to lead and mentor within a supportive environment.
  
  
  

Upon Completion Of Waiting Period Consultants Are Eligible For

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay
  
  
  

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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