Support Counselor

Alternative Family Services; Vallejo (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Pay rate $21–$24/hour

Spanish fluency differential $1.20/hr

SF Juvenile Justice differential $2.40

Medical, dental, vision benefits

Job summary

Alternative Family Services is seeking a dedicated Support Counselor to work in community settings with foster youth and families in the Vallejo area. You will coordinate with treatment teams and caregivers to promote healing, stability, and growth in the homes and schools of the youth.

The role is full-time with some late afternoons, evenings, and occasional weekends. A driver’s license and reliable transportation are required. Bilingual English/Spanish is a plus.

Qualifications

• Bachelor’s degree in a social science field or an associate with 6+ months experience with emotionally disturbed children.
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Responsibilities

• Deliver direct support services such as mentoring, skill-building, coaching, tutoring, and crisis response.

Skills

Interpersonal skills

Crisis de-escalation

Independent work

Organizational skills

bilingual flexibility

Communication

Education

Bachelor’s degree in social science

Associate degree with relevant experience

Tools

California Driver’s License

Job description

Support Counselor - Vallejo, CA

Join Alternative Family Services as a Support Counselor and take part in our mission! The Support Counselor works in the field, in collaboration with the treatment team, supporting families and children within the AFS Foster Care program. This is your opportunity to make a positive impact in the lives of children and youth in your community.

About Alternative Family Services

Alternative Family Services is a Foster Family, Adoption and Mental Health Agency that has been serving abused and neglected children in our community since 1973. Our mission is to support vulnerable children and families in need of stability, safety, and well-being in communities. We provide a wide range of foster, adoption, mental health and transition-aged youth services in English and Spanish. We have eight locations throughout the Bay Area and over 200 employees. We celebrate diversity, equal opportunity, and excellence.

Position Overview

As a Support Counselor, you'll work directly in the community, providing individualized services that promote healing, stability, and growth. You’ll collaborate with foster youth, families, and treatment teams.

This is a full-time, benefited role with some hours scheduled in the late afternoons, evenings, and occasional weekends. Schedules are flexible based on your availability and discussed during the interview.

What You’ll Do

• Deliver direct support services such as mentoring, skill-building, coaching, tutoring, and crisis response.
• Serve as a reliable, positive presence for youth in their homes, schools, and communities.
• Provide safe and timely transportation to youth for appointments and activities.
• Document all contacts, visits, and services according to agency and county requirements.
• Maintain confidentiality and compliance with HIPAA privacy standards.
• Collaborate with caregivers, mental health clinicians, social workers, and other service providers.

What We’re Looking For

We welcome candidates with a passion for youth work and experience in behavioral health or social services.

Minimum Qualifications

• Education/Experience: A bachelor’s degree in a social science related field; or an associate degree in a social science related field and have at least six months experience in working with emotionally disturbed children or children who have a serious behavioral problem; or at least two years of experience working with emotionally disturbed children or children who have a serious behavioral problem, and who demonstrate a combination of education, skills, and experience.
• Valid California Driver’s License, auto insurance, and reliable transportation.
• Ability to maintain required background clearances (FBI/DOJ/CACI).
• Strong interpersonal skills with the ability to de-escalate and connect with youth in crisis.
• Able to work independently, manage time effectively, and stay organized in a field-based role.
• Commitment to diversity, equity, and cultural competency in all interactions.
• CPR/First Aid certification (or ability to obtain upon hire).

Preferred Qualifications

• Experience with Foster Family Agencies.
• Bilingual in English and Spanish.

Driving Requirements

This role involves working directly in the community and visiting foster homes throughout Solano, Alameda and occasionally San Francisco Counties. Therefore, it is essential that candidates possess a valid California driver’s license and maintain valid automobile insurance that includes their name as an insured driver on the policy at all times. The role may also require transporting clients, using a personal vehicle in safe working order.

Perks & Benefits - We Offer

• $21.00-$24.00/hour pay rate
• Additional pay differential offered for Spanish language fluency of $1.20/hour (must be fluent)
• Additional specialized program differential offered for SF Juvenile Justice (Probation) support, which consists of work in- and around San Francisco of $2.40/hour
• A professional, supportive and culturally diverse work environment
• A full-time position with a flexible schedule
• IRS standard mileage reimbursement
• Benefits package which includes:
  • Medical
  • Dental
  • Vision
  • Chiropractic & Acupuncture
  • Flex-spending options
  • Life and disability insurance
  • 403(b) option
• Over 8 weeks time off annually! (11 vacation days the first year – accruals starting on your 1st day and progress up to 20 days a year! 12 paid holidays including your birthday off & 12 sick days annually!)

We are an Equal Opportunity Employer. We do not discriminate on the basis of Ancestry, Age, Color, Disability, Genetic Information, Gender, Gender Identity, Gender expression, Marital status, Medical condition, Military or veteran status, National origin, Race, Religion, Sex and Sexual orientation.